Job Description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career; with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we're enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our Private networks.We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
Want to come and be a part of it?
What will you be doing?
You'll work as part of an Operational Support team and will provide operational support to the network security architecture. You'll have a good understanding of IP network architectures and Network Security and work well as part of a team. Whilst the role is office working hours you will need to be on a rota for emergency OOH support. At times travel will be required to go to the customer's sites which are in Warwickshire and Wokingham or to data centres throughout the UK. Due to the nature of the on-call, you must hold a valid driving licence with reasonable means to a vehicle.
Some of your duties will be

• You'll be providing operational support for network security infrastructure.
• You'll be monitoring network performance and ensure system availability and reliability.
• You'll troubleshoot complex networking issues that may involve multiple systems and layers of infrastructure.
• You'll be performing system maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
• We'll need you to be involved in the planning, design, and implementation of network security measures to protect systems and data.
• Conduct regular system audits to identify vulnerabilities and ensure compliance with security policies and regulations.
• Be involved in the deployment and maintenance of network security devices such as firewalls, intrusion detection systems, and VPNs.
• Support the resolution of network security incidents, including conducting post-event analyses to prevent future incidents.
• Stay abreast of the latest cybersecurity threats and trends, as well as advancements in network security technologies.
• Develop and enforce policies and procedures for network access, monitoring, and security incident response.

What you'll bring

• You'll have professional certifications such as CCNA, CCNP, or extensive knowledge of Checkpoint and Cisco Firewalls, and F5 Load Balancers and associated management software (CSM, Checkpoint Smart Console).

• You'll have a minimum of 3 years of experience in network security or a related field.
• Strong understanding of network infrastructure, including LAN/WAN, routers, switches, and related network devices.
• You'll have expertise in security protocols, cryptography, authentication, authorisation, and security.
• Excellent analytic and problem-solving skills, with the ability to make well-informed security decisions.
• Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• LAN/ WAN (Cisco CCNA) or 5 years' experience.
• Understanding of ITIL methodologies and best practices

What's in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend - get rewarded for introducing people to us!
• Standby / Overtime

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MGroupT INDNAT
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Skills Required