Job Description

This is a full time role working both day and night shifts. Day shifts are 7am - 7pm and night shifts are 7pm - 7am.

Job Title

: Security Officer

Reports To:

Company Director

Job Purpose

To be responsible for the security of the Garden Centre and surrounding grounds and buildings. Carrying out regular patrols, monitoring CCTV and maintaining a highly visible presence to prevent shop lifting and all other illegal activities.

Role Responsibilities

Open up the centre at the start of the day and ensure that it is locked and alarmed at the end of the day. Carry out regular patrols of the centre and surrounding grounds. Observe for signs of crime or disorder and investigate disturbances. Act lawfully in direct defence of life or property but do not put yourself in harm's way. Apprehend criminals and evict violators, ensuring that banning letters are given and the Police are called when required. Carry out scheduled patrols and checks of equipment, recording relevant information. Report in detail any suspicious incidents. Upload necessary information to the Face Watch system when required, following the correct procedures. Monitor cameras throughout shift to identify shop lifters or any other illegal activity. Provide support and investigate thoroughly any concerns raised by team about suspicious activity. Complete and comply with all training, including health and safety training. Ensure that the department is maintained to be safe for team and visitors and to report hazards or unsafe working practices if seen. Promptly answer radio calls for information or team assistance. Ensure that you are carrying the security mobile phone at all times and the Man Down unit at night.

Required qualifications & experience

GCSE Maths & English to C or equivalent. Proven work experience as a Security Guard (1 year +) Physical strength and fitness.

Preferred qualifications & experience

Excellent knowledge of public safety and security procedures/protocols A qualification in security training. Experience operating CCTV system.

Key Behaviours

Must be confident, motivated, and able to work independently Must have a pleasant, helpful, and optimistic attitude and ability to form strong working relationships across a variety of business functions. Ability to work as a valuable team member actively supporting others and having a flexible can-do attitude. Arrive for work on time, ready to begin work or attend team meetings at the agreed times. Take pride in your appearance, ensuring attire is correct as per the Dress Code Policy. Be happy and prepared to move between departments, as the needs of the business require. Take responsibility for your own Health & Safety and the Health & Safety of those around you. 'Wow' our customers by connecting with, laughing with, and making them smile! Treat everyone with respect. Work as one team across the Ruxley family. Make a difference every day.
Job Types: Full-time, Permanent

Pay: Up to 12.25 per hour

Benefits:

Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme On-site parking Sick pay
Work Location: In person