Job Description

Title: Concierge Security Officer
Location: Birmingham, B3 3HJ
Pay: 27,500 - 28,000
Shift: 4 on 4 off - Rotational - Nights
A fantastic opportunity has arisen within Bidvest Noonan for a Concierge Security Officer, who will work at our client's prestigious premises.
This role is pivotal to the success of the building operation as this person will act as the front of house for the management team.
The successful applicant will have experience of working in a reception environment and be well practiced in dealing with clients both over the telephone and in face-to-face situations.
We require officers to be SIA licenced - Security Guarding/Door Supervision
Duties of a Concierge Security Officer

• To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for
• Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts
• Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required
• Ensure that the telephone is answered in a timely and professional manner and transferred to the appropriate personnel or message are taken
• To maintain close working relationships with the relevant Building Management team and to coordinate efforts
• To control car parking and ensure visitors use allocated correct parking bays

Job role requirement of a Concierge Security Officer

• A valid SIA and CCTV
• First Aid certificate
• Previous experience in a similar role
• Have knowledge of Assignment Instructions (AI's)
• Excellent written and verbal communication skills
• Customer/Client focused
• Must be able to work under pressure
• Basic computer literacy required

Benefits of being a Concierge Security Officer

• Full uniform supplied
• Paid holidays
• Pension plan
• On-going training
• Progression opportunities
• WRKIT Employee Benefits Platform which give you access to savings
• HSF - a health cash plan and personal accident benefit with added services

About You
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact

Skills Required