Job Description

RETAIL SECURITY OFFICERS REQUIRED:
Compensation: 13.40 - 15.50 per hour (rate varies based on location and store risk assessment)
Schedule: Various shifts available (details to be discussed during interview)
Position Summary:
Mitie is currently recruiting experienced Security Professionals to deliver exceptional customer service and asset protection while maintaining a visible security presence that mitigates disruptive behavior, ensuring a safe environment for both colleagues and customers.
Requirements: Valid SIA licence is mandatory.
Minimum 3-5 years of experience in Security Services, Military, or Law Enforcement
Vetting Process
Candidates must provide a complete 5-year verifiable employment/education history. Incomplete history may result in withdrawal of offer or termination of employment.
Key Responsibilities:

• Deliver industry leading customer service standards
• Establish and maintain a secure environment free from criminal activity and associated concerns for customers and colleagues
• Effectively address disruptive behavior and establish professional relationships with relevant individuals
• Interact with members of the public in a professional, welcoming manner
• Assist visitors and the public with inquiries courteously and efficiently, demonstrating superior customer service
• Collaborate with law enforcement and crime reduction partnerships to minimize in-store incidents
• Utilise Body Worn CCTV equipment to enhance crime prevention efforts and promote colleague and customer safety

Employment Benefits:

• Guaranteed contracted hours
• Comprehensive annual leave entitlement
• Pension and Life insurance programs
• Company-provided uniform
• SIA Re-licensing support
• Thorough induction and professional training
• Access to Mitie's extensive employee benefits including financial services, retail discounts, reward schemes and online GP services
• Professional Apprenticeship opportunities
• Career advancement and development pathways
• Paid break periods

Skills Required