Job Description

Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Do You want to join the leading security company in the UK?

Would you like to be a part of the security team for Mitie Business Services?

Where: BBC Cardiff Central Square

Hours: 4 on 4 off Days and Nights (07:00-19:00, 19:00-07:00)

Hourly Rate: 12.60

What's in it for you?

A friendly supportive team

Training, career development

Opportunities to progress

Overtime opportunities

A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.

Fully funded uniform

Additional pay rate for Events and ADHOC work

Peoples pension

Annual leave accrual

Full onsite training

Cycle to Work Scheme

Free onsite parking

About the Role:

Delivering excellent customer service

Good level of concentration and coordinating

Good communication skills and effective report writing capabilities

Physical protection of the premises from any external or internal threats and preservation of life

Prevention of loss of assets, critical technology, sensitive information or reputational damage

Thorough knowledge of the client to minimise impact to business areas, escalate where appropriate and understanding of critical systems

Oversee perimeter access through reception for staff, tenants, contractors, and visitors.

Undertaking patrolling, searching (X-ray and wanding required) and emergency response procedures.

Monitor access and egress of personnel and guests and respond to breaches

Maintain clear and legible records and logbook Adhere to health & safety at all times.

Any other duties deemed necessary

Incident management.

About You:

Ability to demonstrate that you can problem solve under pressure

Ability to multi-task and prioritise daily workload

Passionate about delivery excellent service

Willing to embrace a new and exciting challenge.

Valid DS SIA licence (essential)

Front of house experience

Excellent communication and customer service skills

Adhere to health & safety at all times

Any other duties deemed necessary