Job Description

To prevent crime; protect the well being of all persons; ensure the

safekeeping of Health Board and any other partners property and that of

patients, visitors and staff.



A job description does not constitute a "term and condition of employment". It is provided only as a guide to assist the employee in the performance of their duties. The Health Board is a fast moving organisation and therefore changes in an employees duties may be necessary from time to time. The is not intended to be an inflexible or finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.



Welsh and/or English speakers are equally welcome to apply.



Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.



Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.



Main Duties and Responsibilities

1. The Security Patrol Officer will proceed immediately to attend calls for

assistance involving:

Those in fear of violence Scenes of actual or suspected crime where personal injury is involved;

and

Crime in progress

2. All other calls for assistance will be dealt with in order of priority. If

such enquiries cannot be addressed within one hour, the Security

Patrol Officer will give an explanation for the delay to a caller.

3. To respond to calls from ward staff to deal with Patients, Visitors who

are being violent, abusive or disruptive, assess the situation and take

the appropriate action to resolve the situation taking all relevant factors

into consideration.

4. To occasionally assist Medical and Nursing staff in the use of,

moderate safe holding of patients using the minimum force following

the successful completion of the 2 day Older people course for Safe

Holding V&A

5. To provide an escort service to members of staff moving around the

hospital after dark.

6. To provide an escort service for the movement of cash and valuables.

7. Ensure that the Policies and procedures of the Health Board and any

other partners, which affect the security of their property and safety of

employees and patients, are carried out.

8. Locate any interference to perimeter/ground floor protection as soon as

possible and report.

9. Provide a support service to staff who have been the victims of crime,

keeping them informed of any developments in the investigation by

Police or security service.

10.Provide advice to patients and clients.

11.Complete time sheets or similar work records/responsible for storage of

data, security of CCTV data.

12.Log all incidents of crime. All crimes reported to, or discovered by, the

Security Service will be investigated by the Security Management

team/or the police depending upon the circumstances.

13.When an arrestable offence, in particular theft, criminal damage or

serious assault has taken place or is taking place on Health Board

premises, the Security Patrol Officer will detain any person:

Who is committing or, with reasonable cause, is suspected to be in the

act of committing such an offence; or

Who, with reasonable cause, is suspected of having committed such

an offence, if one has actually been committed?

14.Initially investigate the surrounding circumstances to any suspect

packages, which are discovered abandoned or placed within the

complex.

15.Respond to intruder alarms, inspect for signs of break-in, search for

suspects, and liaise with the control room and police.

16.Assist in all emergencies outside normal working hours, unless relieved

by a senior manager or the night nurse practitioner.

Question and establish the bona fides of persons found unescorted in

non-public areas who are not displaying valid identity badges.

Prevent unauthorised persons gaining access to the premises. If they

do, bring about eviction from site as quickly and unobtrusively as

possible.

17.Surveillance will be maintained, by CCTV cameras, of the perimeter of

the site and other public and strategic areas to prevent and detect

crime. This facility will be used in conjunction with routine and strategic

patrols.

18.Check the external doors and ground floor windows of premises out of

working hours to ensure they are secure.

19.To respond immediately to all fire calls, taking action in line with the

Health Board fire policy, to minimise risk to life and assets.

20.Protect buildings, along with their contents, from fire damage by

patrolling, exercising vigilance, raising the fire alarm, fighting fire and

reporting fire hazards to the Fire and Safety Officer and Head of

Department concerned.

21.Ensure that fire-fighting equipment is in place and not obstructed. Any

obviously unserviceable equipment should be reported to the Fire and

Safety Officer for repair or replacement.

22.Report any obstruction of corridors or fire escapes to the person in

charge at the location concerned and in writing to the Fire and Safety

Officer.

23.During Major incidents the Security Patrol Officer/control Room

Operative will, where appropriate, restrict access to the site; regulate

the movement of traffic and pedestrians; liaise with the police, fire

brigade and other emergency services; assist in the search of buildings

and any other matter involving the preservation of life and prevention of

danger.

24.Receive reports of lost property and accept found personal property for

safekeeping. Assist in the maintaining of the register of lost and found

property. Take active steps to trace the owners and restore their

property.

25.Strive to reduce any fear of crime that may be held by staff and to this

end all Security Patrol Officers will individually visit every patient

treatment area, making their presence known to staff.

26.Exercise constant vigilance to detect any potential hazard likely to

endanger patients, visitors or staff; deal appropriately with such

hazards by diverting people from the location; report the incident to

whichever departments and / or Emergency Service is responsible for

dealing with the problem, and make sure that the area remains

protected until they arrive and remove the hazard.

27.Routinely pay attention to all water, gas and electrical installations in

communal areas to detect breakdowns and wastage. Report any

incident requiring immediate action in the interest of safety, security or

economy.

28.Be alert at all times to any spillages, discarded rubbish, general

cleanliness issues, broken glass, graffiti, or any other matter that may

impact upon the image and state of the hospitals and grounds as seen

by staff and general public. Such matters to be reported to the

appropriate manager able to rectify the situation.

29.When on duty in the central control room, support the security patrol

officers responding to any incident using the CCTV and radio system.

Monitor critical, intruder alarms, and panic alarms and provide

assistance, support and advice to callers on the telephone.

30.Drive the Health Board security vehicle between sites, or to other

locations, on Health Board business as and when required.

31.Enter report of incidents and crimes on the official form provided.

32.Cover all sickness, absence, annual leave at all Health Board locations

when required.