Job Description

DSFS are looking to attract an additional Security Operative on a 42hr contract to join the current security team based at the Chesterfield Royal Hospital.
Security services are provided 24/7 to the Trust and successful candidates would be expected to be flexible to ensure full service cover is provided to the hospital.
Previous applicants need not apply., please look at the vacancy for the salary figures.
Previous applicant need not apply
Please note that a current SIA licence Frontline is essential for this role.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Main duties of the job

• Keeping a record of all duties carried out each shift in a personal log .
• Assist with safe operation during take-off and landing of Air Ambulance and security of same whilst on ground
• Monitor the access control systems.
• Maintaining a highly visible deterrent by patrolling of hospital on foot and using CRH vehicle.
• Respond to any security/fire related incidents on CRH sites including but not limited to:- Calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
• Use of restraint techniques if/when trained to do so.
• Responding to baby tagging alarms on all relevant wards.
• Carryout Control room duties including monitoring of CCTV and providing cover for Control Room staff.
• Unlocking and locking of departments and taking off and resetting alarms as required.

About us
Derbyshire Support and Facilities Services (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff in Facilities, Estates, Procurement, ICT, Patient Records, Switchboard, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Details
Date posted
05 September 2025
Pay scheme
Other
Salary
26,740 a year basic pro rata, + night and w/e enhance rate
Contract
Permanent
Working pattern
Full-time
Reference number
166-DSFS-7458694
Job locations
DSFS - Chesterfield Royal Hospital
Top Road Calow
Chesterfield
S44 5BL
Job description
Job responsibilities
Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required. Job description
Job responsibilities
Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person Specification
Qualifications and Training
Essential

• Knowledge of the Security or Customer Service industry
• Knowledge and experience of IT systems including Outlook, Word and Excel
• Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
• GCSE's grade c or above in English and Maths
• Valid SIA licence in Frontline

Desirable

• A recognised qualification in security and or physical intervention.
• Excellent knowledge or qualifications in Customer Service and Health & Safety

Experience
Essential

• Experience of working within a security team or customer focused service
• Experienced in dealing with challenging behaviour including violent and aggressive situations

Desirable

• Previous experience working within the NHS.

Skills and Knowledge
Essential

• Knowledge and experience of security systems and their operation
• Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks
• Ability to liaise and communicate clearly with patients, staff, visitors and contractors
• Demonstrate excellent customer care.
• Experienced in dealing with emergency situations.
• Strong verbal and written communication skills
• Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
• Excellent Inter-personal s

Desirable

• Previous experience in communicating clearly with patients, visitors and NHS Staff

Personal Attributes
Essential

• To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
• Ability to maintain calm and control in difficult situations, minimising panic in others.
• Experience in monitoring and pro-actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe.

Desirable

• To be able to work under own Initiative as well as following written and verbal instructions

Person Specification
Qualifications and Training
Essential

• Knowledge of the Security or Customer Service industry
• Knowledge and experience of IT systems including Outlook, Word and Excel
• Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
• GCSE's grade c or above in English and Maths
• Valid SIA licence in Frontline

Desirable

• A recognised qualification in security and or physical intervention.
• Excellent knowledge or qualifications in Customer Service and Health & Safety

Experience
Essential

• Experience of working within a security team or customer focused service
• Experienced in dealing with challenging behaviour including violent and aggressive situations

Desirable

• Previous experience working within the NHS.

Skills and Knowledge
Essential

• Knowledge and experience of security systems and their operation
• Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks
• Ability to liaise and communicate clearly with patients, staff, visitors and contractors
• Demonstrate excellent customer care.
• Experienced in dealing with emergency situations.
• Strong verbal and written communication skills
• Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
• Excellent Inter-personal s

Desirable

• Previous experience in communicating clearly with patients, visitors and NHS Staff

Personal Attributes
Essential

• To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
• Ability to maintain calm and control in difficult situations, minimising panic in others.
• Experience in monitoring and pro-actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe.

Desirable

• To be able to work under own Initiative as well as following written and verbal instructions

Skills Required