Job Description

Job Overview
An exciting opportunity has arisen to join the team on a prestigious Transport for London (TfL) contract. We are seeking a dedicated Day Relief Security Officer to support sites.
The role involves ensuring compliance with all security, incident management, and health & safety procedures, while acting as the primary point of contact for the London Underground central operations team, Mitie management, and emergency services.
As a relief officer, you will cover multiple sites, providing a professional and adaptable service to protect property, assets, and people in line with Assignment Instructions (AIs).
Rate is 13.85 per hour
Hours are minimum of 120 hours per month
Over time available
Free travel card for use on London Under Ground Trains and Buses
Main Duties
Operations
Ensure compliance with all site policies, Assignment Instructions, and UK legal/regulatory requirements.
Carry out security patrols as stipulated.
Support investigations, produce reports, and escalate incidents when required.
Provide effective incident management and liaise with emergency services where necessary.
Follow procedures and instructions appropriately without unnecessary escalation.
Training & Development
Must pass a medical
Must pass WSI Work Safety Induction
Must pass DTA
Candidates have two attempts to pass WSI and DTA (FAILURE TO PASS BOTH WILL RESULT IN OFFER BEING RETRACTED)
Security & Health & Safety
Remain alert to threats or environmental changes that may cause risk.
Report and respond to Health & Safety hazards promptly.
Maintain professionalism in challenging situations and with difficult customers.
Ensure accurate incident reporting in line with procedures.
Adhere to schedules, check calls, and assignment instructions.
Call emergency services and report incidents to the Communication Centre.
What We're Looking For
Essential:
o Previous security experience
o Valid SIA Licence (Security Guarding or Door Supervision)
o Strong report writing and communication skills
o Ability to remain calm and professional under pressure
o Willingness to travel within 1 hour from your home address
o Must pass a Medical (drug and alcohol test), WSI (Work Safety Induction), DTA (Depot Track Access).
Note: Failure to successfully pass the above course will result in your offer being retracted.
Desirable:
o SC Clearance (or ability to obtain)
o Good IT/system skills
o Friendly, approachable, and team-oriented attitude

Skills Required