In conjunction with Facilities Manager & Centre Manager communicate and deliver
Health and Safety, practices, and regulations to company/centre specifications To
prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure
security of doors and gates and that no unauthorised personnel enter restricted areas
therefore creating a safe and comfortable working environment for employees and visitors.
Accurately reporting all incidents & accidents, writing reports of daily activities and
irregularities, such as property damage, presence of unauthorised persons, requests for
assistance or unusual occurrences and attending Court or Tribunal to give evidence.
Monitoring and operating CCTV cameras including viewing and downloading recorded
footage and maintaining effective multiple information feeds simultaneously, namely
CCTV footage, Bodycams and the radio system.
Dealing appropriately and with courtesy individuals who to act in an anti-social manner,
who are or appear to be under the influence of alcohol or drugs and escorting individuals
from the Centre/site.
Responding to emergency situations as they arise, liaising with the emergency services,
police, ambulance, and fire service to resolve issues and maintain security and service,
directing emergency vehicles and other traffic on site.
Ensure all contractors have a valid permit to work before commencing any work.
Reception duties, including answering telephone calls to take messages, answer
questions, and provide information, logging visitors in and out via the visitors' book.
Testing the fire alarm systems including the setting and disengaging of the alarm panel,
and the activation of the call points, dealing promptly with alarm activation
To carry out a daily inspection of site, service roads/areas and public access areas back
of house.
Ensure all Health & Safety checks are carried out as requested by Facilities Manager &
Centre Manager
Deal with any spillages or litter within the mall and common areas.
To take responsibility for your own and others health and safety, to carry out your role
safely and to health, safety and security legislation and guidelines. To undertake other
miscellaneous duties relating to general services within the Centre, as requested by the
management team.
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