Job Description

Are you interested in working in the football industry? Do you have excellent customer service skills? Do you have an experience of working in security? Could you thrive in a fast-paced, fast-expanding environment? Do you want to work in one of the most exciting and dynamic places in Suffolk?

If so, look no further....

Ipswich Town Football Club is looking for an experienced Security Officer to play a key role in supporting our Club and driving a positive workplace culture.

You will be responsible for delivering exceptional customer service at all times. As part of the Security Officer team, you will work shifts between 6am and 10pm, maintaining a visible presence to ensure the safety and security of the Club's staff, visitors, and assets at the Stadium.

The Security Officer is the first engagement with customers and staff members, and as such must be a brand ambassador for the football club and proactively promote the organisation in line with the vision and values set by the Chairman..

Who are you?

You will have experience in a previous security role. You will always operate with discretion and confidentiality. An SIA licence is desirable but not essential. You will be able to work 42 hours per week across Monday to Sunday on a 24-hour rota. You will be able to multitask and assist other colleagues when needed. You will be comfortable in a busy, fast paced environment. You will have excellent communication skills and be confident communicating with people. You will have a strong willingness to learn a range of new skills and build on existing abilities. You will be organised, able to meet deadlines and keep calm under pressure. You will be outgoing, enthusiastic, and passionate about your work. You want to work in one of the most exciting organisations in Suffolk!
Please note that the role is subject to an enhanced DBS check.

We will give you:

The chance to be part of a unique business at a crucial part of its development.

Excellent experience in the elite sports industry

Development and growth with mentoring from industry experiences colleagues.

An environment that is exciting, fast paced, and fun!

Training and support.

Discounts in Planet Blue store

Life assurance

Wellbeing Programme

Uniform provided.

Free on-site parking

If this is you:

If you are interested in applying for the role, please complete an online application form detailing why you are the ideal candidate for this position. Please note CVs will not be accepted for this role.

Please note that due to the high volume of applications we receive; only those successfully shortlisted for the role will be personally contacted. Therefore, if you haven't heard from us within four weeks of the closing date, please assume you haven't been shortlisted on this occasion.

Safeguarding Statement

Ipswich Town Football Club is committed to safeguarding the welfare of children, young people and adults at risk and requires all employees to share this commitment and promote the welfare of these groups. Applicants will be asked about any previous convictions, cautions, reprimands, including those that are considered 'spent' as defined by the Rehabilitation Offenders Act 1974 (Exceptions) Order 1975 (Amended 2013). Appointment to this role is subject to a satisfactory Enhanced DBS Check (with children's barred list check) and references.

Equality Statement

The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Employee discount Free parking On-site parking
Schedule:

Day shift Night shift Overtime Weekend availability
Work Location: In person

Application deadline: 24/06/2025