Job Description

Mobile and Static Support Security officer
We are seeking a highly capable and dependable Mobile and Static Support Security Officer to play a vital role in ensuring the safety and security of a site in Hull. This position is critical to maintaining consistent security and operational standards. It requires a proactive and detail-oriented individual with strong communication skills and the ability to adapt to the changing demands of the role.
Duties and Responsibilities:
- Incident Management: Respond promptly and accurately to any incidents, ensuring detailed reporting and swift action to address any security concerns.
- Site Patrols: Conduct regular patrols across designated areas of the site, maintaining heightened security awareness and ensuring compliance with required Key Performance Indicators (KPI).
- Mobile Security Coverage: Operate as a mobile officer when required, providing flexible and reliable security coverage and ensuring seamless oversight across different site locations.
- Communication: Establish effective communication with site personnel, clients, or visitors, ensuring smooth interactions in both routine and emergency situations.
Key Requirements:
- Age Requirement: Applicants must be aged 21 or over due to insurance purposes.
- Full Clean UK Manual Driver's Licence: A valid driver's licence is essential to fulfil the mobile element of the role, with at least one year of practical driving experience.
- Attention to Detail:Exceptional observational skills and the ability to identify irregularities accurately and act upon them effectively.
- Communication Skills: Strong verbal and written communication abilities, along with interpersonal skills to interact professionally in various settings.
-Adaptability: Must possess a flexible attitude and be willing to adjust to the evolving operational requirements and challenges of the role.
- Professionalism: Be dependable, punctual, and committed to upholding the integrity of the role.
Working Pattern:
- Day shifts: 05:00 - 17:00
- Night shifts: 17:00 - 05:00
- Pay rate is 12.55 to 12.75
This dual-role position offers the opportunity to operate in both mobile and static capacities, providing a dynamic and varied working environment.
Desirable Attributes:
- Prior experience in the security industry or related field.
- Familiarity with security systems, such as CCTV and access control, is advantageous but not essential as full training can be provided.
- Ability to remain calm and professional under pressure.
As a Mobile and Static Support Security Officer, your contribution will be pivotal to maintaining the safety and smooth operation of the site. We are seeking candidates who are proactive, committed, and ready to adapt to the challenges of this diverse role.
If you believe you possess the skills and qualities required, we encourage you to apply and take your career forward in the security sector.
Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties
Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable

Skills Required