Job Description

Job Overview
To be an effective and professional on-site point of contact ensuring the security of our client premises, property and personnel. To provide a flexible service to the customer that accommodates any local requirements or specific requests for contracted services and ad-hoc duties as agreed by Security Management.
Main Duties

• Protecting premises against unauthorised access or occupation.
• Protecting property against destruction, damage and theft.
• Complying with Mitie Uniform Policy including PPEs as may applicable to each assignment.
• Always displaying valid SIA licences and client issued passes, as may be required.
• Effective checking of required IDs, controlling and registering vehicle / pedestrian movements in accordance with site assignment instructions.
• Always communicating professionally and courteously.
• Escorting and monitoring contractors or visitors to site as instructed by Mitie Management.
• In line with assignment instructions, maintaining a check on the perimeter and external/internal areas of the site checking for intrusion, fire or flood
• In line with assignment instructions, conducting regular, highly visible patrols of the site on the perimeter boundary using any tools/PPE as supplied and carry out lockups/lockdowns when necessary.
• Must be aware and confident with key issuing procedures.
• Respond to emergencies and assist in all types of evacuations and events that may occur during his/her shift including applying first aid and the use of defibrillators.
• Completing internal and external patrols and must be confident in using Mitie issued software and equipment and promptly reporting faults to the Control Room.
• Monitoring CCTV regularly and report any faults as directed to client helpdesk.
• Operating all alarm systems as available on site for own/staff safety and/or protection of client assets.
• Ensuring a correct prompt response and reporting of any incidents, faults and/or occurrences
• Ensuring Health and Safety of own and others on site.
• Keeping up to date with security guidelines, bulletins and Mitie communications.
• Reading, understanding and duly acknowledging all communications issued by Mitie, such as Toolbox Talks, Memos, Assignment Instructions, Risk Assessments and Local/Standard Operating Procedures.
• Complying with welfare check calls requirements and procedures.
• Complying with all data protection regulations regarding all information accessed during the course of duty such as under the DPA and GDPR.
• Communicating effectively with site and Mitie Management.
• Liaising with emergency services as and when required.
• Duly completing all site documentation including logbooks, Incident Reports, key registers and attendance sheets amongst others.
• Keeping all equipment and tools supplied by Mitie, in good working order and report all faults and defects promptly.
• Being punctual and book on and off through Mitie app either manually or using the automated system as may be required.
• Remaining in post until duly relieved
• Properly handing and taking over shifts
• Training and supporting new joiners, as and when required by Mitie Management
• Being always alert and highly vigilant.
• Carrying out all reasonable Mitie management instructions as may be required.
• Adhering to the Company policies and procedures.

Security and Health & Safety

• Ensuring Health and safety of own and other site users.
• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Respond to emergencies and assist in all types of evacuations and events that may occur during his/her shift including applying first aid and the use of defibrillators.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed logbook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.

What we are looking for- Interested candidates who can-

• Positively respond to reasonable requests made by Mitie supervisor or management.
• Be flexible and prepared to work a rolling roster including days/nights/weekends and Bank Holidays
• Respond to reasonable requests made by the client that falls within contracted scope.
• Be courteous, helpful and polite at all times.
• Have the ability to communicate verbally and formally well , at all levels with a team player attitude.
• Be highly motivated and capable of multi-tasking, coupled with a team player attitude
• Have a pro-active approach to learning and development.
• Have the ability to handle a varied workload with attention to detail and be able to work on own initiative
• Have basic IT knowledge.
• Have Counter Terrorism (CT) level clearance or SC clearance or be prepared to undergo the vetting process towards CT level clearance.
• Have been in the UK for at least 3 years with a right to work status.
• Must be able to satisfy the vetting checks as per BS7858
• Must be able to work in line with the requirements and standards, as per BS 7499.
• Possess a valid SIA License for guarding/door supervision and CCTV and/or be prepared to undergo CCTV licence-linked training.

Skills Required