Location - Palestra Position: 1 x Security Officers (CCTV SIA Licence Required) Contract: Average 54 hours per week Shift Pattern: Week1 :[ Sat - Sun (Days) Mon, Tues(Night)], Week 2 [Sat - Sun (Days) Mon, Tues, and Wed(Night)] Overtime available. Shift Times: 07:00am - 19:00pm - 19:00pm - 07:00am Hourly Rate: 13.85 per hour (paid breaks) Benefits + Free travel on London Transport (non-contractual) + Pension scheme + Employee share scheme + Access to online GP services + Discounts for shopping, cinema, and more + Paid holidays + Friendly, supportive team environment + Training and career development opportunities + Opportunities for progression into permanent roles + Overtime opportunities Role Overview As a Security Officer, you will play a vital role in ensuring the safety, security, and customer service standards of our site. You will work closely with the on-site supervisor and management team to carry out all duties to a high standard. Key Responsibilities + Deliver excellent customer service at all times + Complete all assigned duties as per instructions from supervisors and management + Report and act on any security breaches to line managers and the 24-hour control room + Assist with any security, safety, or criminal investigations + Log all incidents in the reporting system accurately and promptly + Conduct internal and external patrols of buildings and car parks + Ensure compliance with company policies, legal requirements, and regulatory standards + Follow all site-specific Assignment Instructions (AIs), Standard Operating Procedures (SOPs), Risk Assessments (RAs), memos, and toolbox talks + Wear and maintain a valid SIA licence while on duty + Operate CCTV equipment where required + Attend training courses as directed + Comply with all legal, health, and safety requirements of the role + Managing the Security Control Room with the Supervisor About You + Proven ability to problem-solve under pressure + Capable of multi-tasking and prioritising workload + Smart and professional appearance at all times + Reliable, self-motivated, and able to work with minimal supervision + Strong interpersonal and communication skills + Commitment to personal and professional development + Excellent attendance and timekeeping record + Physically fit to carry out manual handling tasks, long foot patrols, and work on stairs + Basic IT skills (Word and Excel) Requirements Essential: + Previous security experience + Valid CCTV SIA Licence + Police Vetting must be passed within 3months. Desirable: + Experience working in a busy reception environment + Experience within a museum or cultural venue + Proven ability to problem-solve under pressure + Capable of multi-tasking and prioritising workload + Smart and professional appearance at all times + Reliable, self-motivated, and able to work with minimal supervision + Strong interpersonal and communication skills + Commitment to personal and professional development + Excellent attendance and timekeeping record + Physically fit to carry out manual handling tasks, long foot patrols, and work on stairs + Basic IT skills (Word and Excel) Requirements Essential: + Previous security experience + Valid CCTV SIA Licence + Police Vetting must be passed within 3months. Desirable: + Experience working in a busy reception environment + Experience within a museum or cultural venue