Job Description

Who are we?
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.
By sticking true to our values of 'loyalty, integrity, service', we have become the UK's most established and respected specialist security services provider.
Who are we looking for?
The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for students, staff, residents, contractors, and visitors across the UCL East Campus. This role combines FOH customer service duties with essential security functions including safeguarding, access control, accommodation support, and proactive patrols. Officers must uphold UCL values, demonstrate high professional standards, and ensure compliance with site procedures, including the Gallagher Access Control and Alarm Management System.
You will be working an average of 42 hours per week on a 4 days, 4 off, 4 nights, 4 off rotation. Shifts will be 07:00 - 19:00 or 19:00 - 07:00.
What we offer:
We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• 492hrs Annual Leave Entitlement - for the financial year
• Company sick pay scheme
• Paid SIA license renewals
• Enhanced Family Leave Pay
• Cycle to Work Scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in Service - 5000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need:

• Excellent communication skills and a strong customer focus.
• A valid SIA Door Supervisor License - essential
• A valid SIA CCTV License - desirable
• Experience with Gallagher Access Control System (or similar)
• Confidence and ability to establish and maintain good and effective working relationships at all levels.
• Ability to work to deadlines, multitasking and working under pressure.
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
• Able to achieve vetting to BS7858 Standards

What are you going to do:

• Provide a professional, friendly, and customer-focused presence at reception points and security desks
• Assist students, visitors, and contractors with wayfinding, enquiries, and building access procedures
• Ensure reception and lobby areas are maintained to a high standard and kept free from obstructions
• Promote a safe and supportive environment for all students, acting in line with UCL safeguarding policies
• Respond appropriately to concerns related to vulnerable adults, welfare incidents, or students in distress
• Conduct welfare checks when requested
• Badge creation and card activation/deactivation
• Responding to door alarms, forced entry alarms, and technical alerts
• Conduct internal and external patrols
• Complete daily occurrence logs, incident reports, safeguarding logs, access requests, and defect reports.

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.
Corps Security adheres to the principles of Equal Employment Opportunities ("EEO") benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.
Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.
Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website - 'career' section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.

Skills Required