Job Description

Job title

Security Officer

Site Name and Location

Middlewood Locks, Salford, M5 3TP

Working Hours

36 hours average

Salary

12.83/ph

Purpose of the Role

As a key member of the Middlewood Locks Estate team you will be responsible as a team member assigned to our client's site; the protection of our client's premises, maintaining high presentation standards of the site assets, personnel and visitors are the key priority.

Key Responsibilities

Carry out security operations in accordance with Middlewood Locks Estate team Policies and Instructions, providing excellent customer service to ensure a safe and secure living environment. Conduct high visibility patrolling to deter illegal activity, anti-social behavior and vandalism. Assist with emergency response and business continuity plans for fire alarm activations, power failure, bomb threats and other such incidents, including escalation to out of hour's providers. Provide first response assistance, communication and support with first aid incidents. Respond to alarms and investigate disturbances, providing a written report on all incidents. Monitor building entrances to maintain security and prevent unauthorised persons tailgating. Prevent unauthorised parking and also advertising agencies leaflet dropping in all buildings. Write a daily report of activities and incidents e.g. equipment or property damage, theft, presence of unauthorised persons and alarms, passing reports to Security Supervisor at the end of duties. Mixing with residents, visitors and employees to act as a visible deterrent against crime and inappropriate behaviour, calling emergency services as appropriate if assistance is required. Providing support to Middlewood Locks residents and visitors guiding or escorting as needed. Warning individuals of estate regulation violations, managing resultant situations appropriately. Participate in training sessions to ensure and understanding of incidents that may occur on site. Working in collaboration with the Police and Safer Neighbourhood Teams. To assist in the management and issuance of all permits to work and access around site. Embrace the Middlewood Locks vision and values and their delivery into all building services, fully integrating such vision and values and incorporating aspirations of clients and stakeholders. Undertake any other duty as requested by the Line Manager or acting Line Manager as might be reasonably expected or required, including assistance with ad-hoc projects.

Skills, Knowledge and Experience

Essential

Has a proactive and can-do attitude. Possess SIA, CCTV license. Excellent report writing skills and attention to detail. Excellent communication skills.

Desirable

NVQ Level 2 in Security Services, Customer Services or similar. Possesses a CCTV Operator SIA License.

Behavioural Competencies

MWL Competencies

Service Excellence Team Working Effective Communication Developing Self & Others Personal Integrity Business Alignment Financial Responsibility Impact & Influencing Results Orientated



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Please see our Benefits Booklet for more information.