Job Description

ISS
Security Officer
Contract: Banking
Location: Edinburgh, EH12 9HP
Hours of work: 30
Working Pattern: Monday - Friday (10:00 - 16:00)
Contract Type: Permanent
Hourly Rate: 12.60
Are you passionate about safety and delivering a great customer experience?
As a Security Officer with ISS you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations.
Job Overview
We are looking to recruit a motivated individual to operate as a Security Officer within the RBS Edinburgh Portfolio. As a high-profile site, the role requires a professional approach and the ability to work closely with all levels of ISS staff, local management, and client representatives.
This position operates Monday to Friday, 10:00 - 16:00, acting as a security cleaning escort.
The Role
Core Security Duties:

• Incident and occurrence reporting to Security Management.
• Conduct patrols as required or in line with Assignment Instructions (AIs).
• Access control in accordance with established site processes.
• CCTV monitoring within the control room environment.
• Respond promptly and professionally to client needs, supporting service delivery in partnership with the client and internal teams.

Additional Duties (Shift Officers & Team Leaders):

• Provide cover for both Shift Officers and Team Leaders during morning and afternoon breaks, as well as lunch periods.
• Escort cleaners into the centre, maintaining oversight while they complete cleaning tasks.
• Support internal escort duties, ensuring staff and visitors are safely accompanied within the facility.
• Escort contractors entering the centre, ensuring they are supervised in accordance with site protocols.
• Operate computer systems as required (full on-site training will be provided).

About You

• Ability to successfully undergo BS7858 screening.
• Valid SIA Licence.
• Previous experience within a similar role.
• Computer literacy, including confidence using Microsoft Office applications.
• Strong report writing and incident management skills.
• Ability to work under pressure and adapt to changing operational requirements.
• A team player with good customer service skills.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
To find out more about what we do click here -

Skills Required