Job Description

Job Title: Site Protection Officer (SPO) - Marks & Spencer Distribution Centres
Location: Sheffield, Bradford & Barnsley
Salary: 28,217
Hours: 4 on 4 off - 12 hour shifts
Contract Type: Full-time
Job Overview
Fantastic opportunity to join the Mitie and Marks & Spencer family!
We are looking for a professional and adaptable Site Protection Officer (SPO) to provide exceptional security cover across Marks & Spencer Distribution Centres in Daventry, Northampton
As an SPO, you will play a vital role in maintaining a safe and secure working environment for staff, visitors, and contractors, protecting company assets, and ensuring a consistent, high-quality service. You will be required to work a rotating 4 days on 4 days off rotating shift pattern with the possibility of overtime shifts.
Comprehensive training will be provided, along with access to Mitie's extensive benefits package, including Pension, Save As You Earn, Share Incentive Plans, MiDeals, Life Assurance, and Childcare Vouchers.
Main Duties & Responsibilities

• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Deliver outstanding customer service in line with Mitie and M&S key values.
• Maintain professional standards of appearance, conduct, and incident reporting.
• Monitor access control systems, CCTV, and vehicle movements in accordance with site procedures.
• Conduct regular internal and external patrols to ensure site safety and security.
• Support the prevention and investigation of theft, stock loss, and unauthorised access.
• Respond promptly and effectively to incidents, alarms, and emergencies following site protocols.
• Assist site management and team to maintain smooth and compliant operations.
• Work flexibly to meet operational requirements, including short-notice assignments and tasks.
• Ensure compliance with all Health & Safety and company security policies.

Person Specification
- IT literate, with strong written and verbal communication skills and great attention to detail.
- Professional appearance and high personal standards.
- Adaptable, reliable, and able to work independently as well as part of a team.
- Strong interpersonal skills, with the ability to build effective working relationships at all levels.
- Calm under pressure with a positive, "can-do" attitude.
- Must hold a valid front-line SIA Licence.
- Must hold a full UK driving licence and have access to a reliable vehicle.
Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Operations Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety Responsibilities

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, risk and incidents on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• To maintain professional conduct in the face of any situation or challenging customers.
• Keep to schedules and demonstrate commitment to Mitie and Marks & Spencer.
• To ensure patrols are being carried out thoroughly as stipulated in the Assignment Instructions (AI's).
• Identify and request any training or equipment needs promptly.

What we are looking for

• Previous Security Experience
• Valid SIA License

If you're a skilled and dependable Site Protection Officer looking for a dynamic role covering high-profile Marks & Spencer Distribution Centres - we'd love to hear from you. Join the Mitie and M&S partnership today!
IT literate, with strong written and verbal communication skills and great attention to detail. - Professional appearance and high personal standards. - Adaptable, reliable, and able to work independently as well as part of a team. - Strong interpersonal skills, with the ability to build effective working relationships at all levels. - Calm under pressure with a positive, "can-do" attitude. - Must hold a valid front-line SIA Licence. - Must hold a full UK driving licence and have access to a reliable vehicle.

Skills Required