Operate as part of the team, providing our customers with the required professional standards.
Provide a safe environment for the general public and staff.
Report any Health & Safety hazards.
Be aware of risk and compliance during day to day operation.
Maintain positive relations with retailers and assist where appropriate.
Work with other teams for the benefit of the site, developing new skills where appropriate.
Booking on/off duty using an electronic payroll system
Maintain records in line with your duty including utilising the electronic patrol system, all check sheets, incident reports, accident reports.
Deliver on the Centre's standards and expectations.
Any other duties as directed by the Site Manager and Regional Business Manager and on-site partner management team.
Participation in site emergency procedures.
You must;
Demonstrate exceptional customer service skills
Maintain communication at all times with your colleagues using site specific communication methods.
Maintain and develop working relationships, with Westgrove partners, managers, colleagues, business manager, head office support
Be responsible for H&S within your area of activity
Be responsible for embedding a risk aware culture at site level
Have a valid Security licence and First aid certificate
What you will get in return:
We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you'd expect from a business like ours, we also reward you with:
Pension scheme (eligibility rules apply).
Training and development opportunities including NVQ's, Diploma's, English speaking and writing support and more.
Access to 'Retail Trust' who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via 'Happi' and more.
Access to HSF Health Care and Benefits scheme including money towards dental, optical & medical costs.
Reward and Recognition Awards.
Paid volunteering days.
Access to 'Perkbox' offering discounted gym memberships and high street discounts.
200 Refer a Friend Scheme.
Personal accident cover
Death in Service cover
#INDLP
Job Type: Full-time
Pay: 12.71 per hour
Licence/Certification:
SIA (preferred)
Work Location: In person
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