Job Description

Join us and help deliver the exceptional, every day.
Contract: Permanent
Hours: 42hrs p/w
Pay: 13.32 p/h
Shift Pattern: 4 on 4 off
Days and Nights
Location: Clarks Village, Somerset, BA16 0BB
Are you looking to join a fantastic, professional team?
Would you like to work in an incredible outdoor shopping centre?
At Clarks Village, we are offering a position to the right candidate, to join our security officer team. You will work both day and night shifts on a 42hr per week contract. As a member of the team, you will have access to great benefits, some of them being: Free staff parking, Great training opportunities, personal development opportunities and much more!
Main responsibilities
The main say to day responsibilities of this role includes but are not limited to:

• Working to strict Health and Safety procedures and legislation
• Upholding and complying with site AI's, UK legislation and Regulations
• Providing excellent customer service to Client, visitors, guests and contractors
• Good representation of oneself, keeping high levels of hygiene and presentation.
• Completing effective and efficient handovers when starting and ending shifts.
• Locking and unlocking the centre.
• Regular patrols following use of CAFM systems
• Good understanding and mandatory use of reporting equipment e.g. pocket notebooks, BWCs, key handling, radio use etc.
• Evacuation marshal responsibilities
• Relationship building and assisting with brand partners with crime stopping procedures
• Building good professional relationships with local police and PCSOs
• Responsibility of diffusing anti-social behaviour on centre premises
• Providing first aid on site where necessary

Skills and experience
The following skills and experience are preferred but not mandatory:

• SIA Door Supervisor accreditation (CCTV desirable)
• IOSH trained
• Good articulation, the ability to communicate effectively with clients, guests and contractors
• The ability to demonstrate high levels of customer service and satisfaction
• Excellent time management and the ability to work in a dynamic environment
• Clean enhanced DBS record

To be successful in this role you will need the ability to communicate and read basic English, previous security experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of 10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of 10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us.
Does this look like the role for you? Apply now.
Together our diversity makes us stronger.

Skills Required