Job Description

Security Officer - The Wigmore

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Security & Safety

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The Langham, London; Europe's first Grand Hotel is currently recruiting for Security Officer to join our talented Security & Safety team. We're an equal opportunities employer, and we welcome and value applications from all communities.


ABOUT THE ROLE


In the role of Security Officer, your key focus will be to:

ensure a safe and secure environment and demonstrate a positive and professional approach towards guests, visitors and colleagues greet and welcome guests and visitors, control access carry out regular checks to prevent theft of personal property of guests carry out lobby presence and patrol within the property deal with undesirable behaviour manage access control and locker facilities for colleagues liaise with hotel security team, police, licensing inspectors and any other authorities if and when necessary fulfil the role of Fire Marshal in the event of a fire incident or fire alarm activation

ABOUT YOU

previous experience within a similar role current SIA Door Supervisor license excellent customer service skills great observation and monitoring skills ability to be assertive in any situation in a professional way ability to work on your own initiative but also as part of the Security team

YOUR BENEFITS


Financial Wellbeing

Paid Overtime Discretionary Service Charge 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service Access to Wagestream - a salary advance benefit Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels Discounted accommodation at The Langham, London for you and your family Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments Up to 750 Recommend a Friend referral bonus Seasonal Travelcard loan A subsidised taxi journey (20) for any shift you are scheduled to work between 00:00 and 05:00hrs Company pension plan Life insurance Discounts in various high street and online shops

Mental Wellbeing

Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career 2 staff parties per year and several colleague social and community events Access to the Employee Assistance Programme by Hospitality Action (24/7) Access to Qualified Mental Health First Aiders on site Most Valued Colleague of the Month and Year Awards Long Service Awards

Physical Wellbeing

Free meals on duty in our Staff Restaurant Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided * Enhanced Sick Pay