Job Description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.



Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Working within the Security team at Warwick Castle, this is a physical and varied role that will require quality customer service, time management, task ownership and the ability to think on your feet.



The shift pattern of this position is 7am - 7pm working 4 days on and then 4 days off, although flexibility is needed at times to fit operational requirements.


Main Responsibilities:
Unlocking & locking site and attractions. Performing bag searches at guest entry point. Monitoring CCTV. Patrolling areas. Checking fire & intruder panel statuses. Incident response. Issuing and auditing keys and radios. Assisting with cash handling/movement as required. Follow site Code of Safe Working Practices & Standard Operating Procedures. Support wider Castle Operations as required / requested. Support with keeping First Aid kits stocked, as requested. Completing Security Reports and daily logs. Provide a Security presence on site. Perform daily safety checks of certain attractions. Professional communication on site Radios. Monitoring Asset alerts & completing Audits as required. Supporting staff & contractor sign-in. Ensure a smart, professional appearance at all times.

SKILLS, EXPERIENCE & QUALIFICATIONS

Sound understanding of basic IT programs such as Excel, Word & Teams. Training will be provided when using specialised software. Good level of numeracy and literacy is required. Previous security experience is required. SIA Door Supervisor licence is essential
CCTV license is desirable

PERSONAL QUALITIES

A positive can-do attitude A willingness to learn and adapt An analytical problem solver Excellent communication skills A true team player, yet able to work independently when required The ability to multitask Confident, highly driven and a keen will to succeed

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.