Job Description

About The Role

Position:

Security Operations Coordinator - Sheffield United F.C.

Salary:

27,000 per annum

Schedule:

40 hours per week

At FGH Security, we pride ourselves in our core values, they guide everything we do. We believe in "Looking After Our Team," "Giving Something Back," and striving to "Be Great Today, Better Tomorrow."


We are currently seeking an Operations Coordinator who shares these values to join our growing Yorkshire based Events Team. This exciting role will be based at Bramall Lane, home of Sheffield United Football Club, where we proudly deliver security and stewarding operations in partnership with the club.



The ideal candidate will need proven experience the security industry, with a deep understanding of event security and safety, particularly within sports stadia environments.


You will play a pivotal role in maintaining and developing the high standards we uphold at Sheffield United F.C. and across our wider events portfolio.

Main Duties and Responsibilities:

Act as the primary point of contact for team members within our Yorkshire Events division. Work closely with the Sheffield United FC operations team to ensure matchday and non-matchday requirements are delivered to the highest standard. Deputise for Yorkshire Events Operations Manager during their absence. Uphold and drive exceptional standards across all operations at Bramall Lane and other sites. Respond to incidents in a professional and timely manner. Manage the allocation of team members to meet the resourcing needs of the business and specific requirements at Sheffield United F.C. Prepare and finalise schedules for our current and future sites. Oversee ongoing training and development of your team. Support recruitment team with onboarding and inductions of new team members.

Requirements:

SIA Door Supervisor or Close Protection Licence. Proven experience in the security industry or a team coordinator role. 3 years of experience in Event Security. Excellent written and verbal communication skills. Great interpersonal skills. Excellent Customer Service skills. Highly organised with keen attention to detail. Proficiency in various software tools, with the ability to quickly adapt to new systems. Willingness to travel between different locations in Yorkshire. Willingness to occasional travel to other areas of the UK to support the wider team during busy periods.

Preferred Requirements:

Event supervisory or managerial experience. Driving Licence. L3 Certificate in Spectator Safety.

Schedule:

40 hours per week (evenings and weekends required). 24 hours per week office based and 16 hours per week front-line at event venues and stadiums.

Contract:

This role will be on 6 months fixed-term contract with the possibility to extend.

Reports to:

Operations Manager - Events Yorkshire.

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.


Our primary mission is

KEEPING PEOPLE SAFE

across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.


We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.



Our first and most important value is Look After The Team, our biggest asset is our people.

Just a few of the ways we support our team:

Instant access to wages: you can draw on up to 50% of earnt salary before payday. Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly. Discounts in high street retailers, gyms, and more. Access to financial guidance. Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent Varied deployments across multiple industry sectors. ACS Accredited. MIND Employer. Real Living Wage Employer.

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.