Job Description

Security Operations Director

Permanent

Location:

Based in London, but must be able to travel to other sites across the UK as and when required

Hours:

Full Time - 50 hours per week, Monday to Friday 0800 to 1800

Pay:

75,000 to 82,000 depending on experience

Join Our Team as a Security Operations Director

We have a new and exciting job opportunity to join us at one of our high profile clients as a Security Operations Director. You will take full accountability for the delivery of the security services contract between the client and Wilson James, ensuring full compliance with all contractual, statutory, and service-level requirements. You will work in close partnership with key stakeholders to deliver a professional, seamless, and consistently high-quality security service.



Leading and supporting the WJ security management teams, you will provide strategic and operational oversight of day-to-day security operations, driving performance through strong leadership, governance, and continuous improvement. Acting as the primary operational point of contact for all security matters, you will ensure effective incident management, clear communication, and rapid, appropriate responses, maintaining the highest standards of service delivery at all times.

About the Role:

As a Security Operations Directoryou will be responsible for:


Offering first line security support to our customer base Managing the security teams through the security managers always maintaining exceptional standards, being the go-to person on all security matters Reviewing processes on a regular basis to ascertain best practice and ensure up to date with systems Monitoring the training regime and training records of the security team Keeping up to date with all security matters in order to offer guidance to our customer as required Managing the security risk assessment and close off action points as appropriate. Maintaining a succession plan Maintaining a regular communication line with governmental organisations e.g. Police, CT

Why Join Us?

Lifestyle Benefits

- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.

Learning & Development

- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.

Health and Wellbeing

- Life assurance scheme, access to mental health support specialists Access to

an Online GP

for you and your dependents.

Financial

support

Discounts

on hundreds of retail sites

Cycle to Work

scheme

What we are looking for:

SIA Licence First Aid at Work certificate Access to travel to various sites across the UK Proven experience in security and people management Must have worked in a corporate head office environment Must have worked in an environment where excellence in customer service is a top priority Must be able to travel to various sites

Interested? Apply now and secure your future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications




Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.


Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.