Job Description

Exciting Career Opportunity: Join Our New Security Team!
We're thrilled to announce new openings for Security Operatives to join our newly established Security Team at the University Hospitals Dorset Trust. In this role, you'll be an integral part of a dedicated team providing essential 24-hour security services across all three of our hospital sites:

• Royal Bournemouth Hospital
• Poole Hospital
• Christchurch (Macmillan Unit)

Interview Date: 3rd February 2026
Main duties of the job
Your Role:

• Collaborative Security: Work closely with Trust teams to prevent and reduce criminal activity. Respond effectively to acts of violence and aggression as needed.
• Comprehensive Patrols: Conduct thorough and efficient 24/7 patrols of both internal and external areas of our hospital sites.
• Supportive Presence: Offer assistance and advice to patients, visitors, and staff, ensuring their safety and enhancing their experience.
• Enhanced Patient Care: Contribute to excellent patient care by maintaining a secure and supportive environment.

What We Offer:

• Full-Time Position: This role requires flexibility to work on a rotating schedule, including weekends and Bank Holidays, with shifts covering 24 hours a day. Flexibility to cover for colleagues during leave or sickness is essential.
• Professional Development: Engage in ongoing training to stay updated with evolving legislation and best practices.
• Diverse Interaction: Use your strong communication and customer care skills to interact with a wide range of people from various backgrounds.

About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
Details
Date posted
12 January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
153-CO05459
Job locations
University Hospitals Dorset - All Sites
Dorset
BH15 2JB
Job description
Job responsibilities
Key Responsibilities:

• Regular Patrols: Perform routine patrols of Trust grounds, buildings, and car parks, acting as a visible deterrent to criminal activity and anti-social behaviour.
• Reports: writing and preparing statements.
• Emergency Response: Apply PMVA de-escalation techniques when necessary, including physical restraint as a last resort.
• CCTV Monitoring: Oversee CCTV operations, ensuring adherence to the Code of Practice and Procedures Manual.
• Incident Assistance: Support incident investigations as directed by the Trust Security Lead.
• Effective Communication: Utilise two-way radios, the bleep system, telephones, and intercoms for efficient communication.
• Additional Duties: Assist with other departmental tasks, such as patient and deceased transfers, in support of the Portering function.

Job description
Job responsibilities
Key Responsibilities:

• Regular Patrols: Perform routine patrols of Trust grounds, buildings, and car parks, acting as a visible deterrent to criminal activity and anti-social behaviour.
• Reports: writing and preparing statements.
• Emergency Response: Apply PMVA de-escalation techniques when necessary, including physical restraint as a last resort.
• CCTV Monitoring: Oversee CCTV operations, ensuring adherence to the Code of Practice and Procedures Manual.
• Incident Assistance: Support incident investigations as directed by the Trust Security Lead.
• Effective Communication: Utilise two-way radios, the bleep system, telephones, and intercoms for efficient communication.
• Additional Duties: Assist with other departmental tasks, such as patient and deceased transfers, in support of the Portering function.

Person Specification
Qualifications
Essential

• A good general standard of education with basic literacy and numeracy skills

Desirable

• GCSE English and Maths level 4 or equivalent
• Awareness of the Community Safety Accreditation Scheme
• Ability to meet SIA licence requirements

Experience
Essential

• Experience in a security role
• Experience of working within a customer service environment.

Desirable

• Knowledge of working with CCTV systems and related legislation.

Knowledge
Essential

• Working without direct supervision.

Other requirements specific to the role
Desirable

• Current Full Driving Licence

Technical Skills Competencies
Essential

• Ability to work as part of a team.
• Ability to work alone for prolonged periods.
• Ability to work under pressure.

Desirable

• Security - access control, IT
• Customer Care
• Ability to use a computer for basic tasks using standard windows operating system.

Personal Attributes
Essential

• Reliable/trustworthy
• Enthusiastic/motivated
• Professional attitude/presentable appearance
• Courteous
• Flexibility
• Confidentiality

Desirable

• Exposure to sensitive situations
• Exposure to distressing situation

Person Specification
Qualifications
Essential

• A good general standard of education with basic literacy and numeracy skills

Desirable

• GCSE English and Maths level 4 or equivalent
• Awareness of the Community Safety Accreditation Scheme
• Ability to meet SIA licence requirements

Experience
Essential

• Experience in a security role
• Experience of working within a customer service environment.

Desirable

• Knowledge of working with CCTV systems and related legislation.

Knowledge
Essential

• Working without direct supervision.

Other requirements specific to the role
Desirable

• Current Full Driving Licence

Technical Skills Competencies
Essential

• Ability to work as part of a team.
• Ability to work alone for prolonged periods.
• Ability to work under pressure.

Desirable

• Security - access control, IT
• Customer Care
• Ability to use a computer for basic tasks using standard windows operating system.

Personal Attributes
Essential

• Reliable/trustworthy
• Enthusiastic/motivated
• Professional attitude/presentable appearance
• Courteous
• Flexibility
• Confidentiality

Desirable

• Exposure to sensitive situations
• Exposure to distressing situation

Skills Required