Job Description

Security Service Engineer

SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future.

The role

Responsible for the maintenance and emergency callouts of security systems including intruder alarms, IP CCTV, access control, and VMS platforms. You'll ensure all systems are installed to design specifications and meet the client's brief, while maintaining a high standard of quality and compliance.



Attending planned maintenance and reactive fault-finding visits, carrying out planned maintenance, interpreting technical drawings, ordering parts, and ensuring timely completion of projects. You'll be part of the on-call rota, communicate effectively with service teams, and report all work electronically.

The ideal candidate

Includes proven experience servicing intruder alarms, IP CCTV and access control. You'll be customer-focused, a strong communicator, computer literate, and comfortable working to deadlines. A full UK driving licence and knowledge of Pyronix is essential.

Why apply?

Average Annual Earnings 50,000 - 55,000 a year Paid door to door travel Company vehicle Private dental and health cover Life insurance Pension Cycle-to-work scheme Flexible working Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme. Candidates will also benefit from extensive training and clear career progression paths through SECOM's National Training Academy


SECOM Plc is part of the SECOM Group of companies, headquartered in Japan and operating in 22 countries worldwide. As a leader in providing customised security and fire solutions, we are committed to supporting our employees through a strong benefits package and excellent career development opportunities.



We offer clear pathways for growth, with many of our senior leaders and directors having started as engineers or sales people. Our apprenticeship programme is one of the best in the industry, providing hands-on training, mentorship, and the opportunity to gain an industry-recognised Level 3 qualification. Additionally, all staff have access to our National Training and Development Centre Academy for upskilling and career progression.



Our benefits package includes a competitive salary, pension scheme, Aviva health insurance (including Digital GP), BUPA dental care, and life cover. Employees also enjoy discounts on health assessments through Nuffield Health and can save up to 43% on bikes via the cycle-to-work scheme. We also provide access to our Employee Assistance Programme (EAP), which includes confidential counselling services, mental health support, and resources to help employees manage personal or work-related challenges



The SECOM Rewards Programme gives employees access to exclusive discounts at over 900 UK retailers, including savings on groceries, travel, utilities, and more. Employees also receive discounts on security systems for their homes. Additionally, some roles are provided with company vehicles, fuel cards for business use, and paid travel time to support our team.



We are proud of our sustainability initiatives, earning a Gold rating from EcoVadis for our focus on sustainable practices, and we are committed to achieving net-zero emissions.



With a 4.3 out of 5 rating on Glassdoor, and a 5-star rating on Trust Pilot, SECOM is recognised for fostering a positive work environment where employees are valued and supported, and customer service is our priority. Join SECOM for a rewarding career with opportunities for growth, excellent benefits, and a focus on innovation and trust.


info@secom.plc.uk

Head Office:

Secom House, 52 Godstone Rd, Kenley, CR8 5JF

020 8645 5400