Job Description

Security Service Engineer
SECOM Plc, operating in 22 countries, is a leading provider of tailored security solutions. The HSS division specialises in high-security environments, offering engineers the opportunity to work on prestigious contracts while receiving industry-leading support, training, and career development.
The role
As a Security Service Engineer within SECOM's High Security Services (HSS) division, you'll provide expert servicing, maintenance, and reactive support across advanced intruder alarm, access control, IP CCTV, and VMS platforms. Working with high-security clients, you'll ensure systems are maintained to the highest standard, with a strong focus on compliance, professionalism, and first-time resolution.
Include routine servicing of high-security systems, reactive fault-finding, maintenance, completing digital reports, and ensuring compliance with installation specs and client expectations. You'll coordinate with service teams, adhere to PMV and SLA deadlines, collect parts, and maintain excellent customer communication while upholding professional standards on-site.
The ideal candidate
You'll need experience servicing intruder alarms, access control, IP CCTV, and related systems. Familiarity with Galaxy, Pacom, and VMS platforms is highly desirable. A full UK driving licence is essential. Strong problem-solving skills, digital reporting knowledge, and a team-oriented mindset are also key for this role.
Why apply ?
Average annual earnings - 50,000 - 55,000 a year
Company vehicle
Private dental and health cover
Life insurance
Pension
Cycle-to-work scheme
Paid travel time to and from work
Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.
Candidates will also benefit from extensive training and clear career progression paths through SECOM's National Training Academy
SECOM Plc is a leading provider of customised security and fire solutions, and part of the global SECOM Group headquartered in Japan, operating across 22 countries. We are committed not only to protecting people and property, but also to supporting our employees with a strong benefits package, excellent career development opportunities, and access to the SECOM Rewards Programme, which offers exclusive discounts at over 900 UK retailers on groceries, travel, utilities, and more.
Our commitment extends beyond our people to the planet, with sustainability at the heart of our operations. We've earned a Gold rating from EcoVadis for our sustainable practices and are actively working towards achieving net-zero emissions.
With a 4.3 out of 5 rating on Glassdoor, SECOM is recognised for fostering a positive work environment where employees are valued and supported.
Head Office:
Secom House, 52 Godstone Rd, Kenley, CR8 5JF
020 8645 5400

SECOM PLC