Job Description

Security Supervisor required to managed up to 6 officers
13.50PH
ALL CANDIDATES MUST BE ABLE TO BE PUT THROUGH A PVG
DS and CCTV licence preferred
The candidates will need to have good written and spoken English as we will have to speak to senior team leads and write reports for any incidents that may occur
Duties to include but not limited to
Pedestrian gates (front, onto main road)

• To remain locked and access-controlled by a member of staff during the school day.
• Gates to be opened at key times (start of day, break, lunch, and end of day) to accommodate pupil movements.

Staff member to be available to provide access for visitors, staff, or pupils signing in/out during the day
Car park gate (rear)

• To remain locked and access-controlled by a member of staff during the school day.
• Gates to be opened at key times (start of day, break, lunch, and end of day) to allow staff entry/exit.
• Staff member to manage access for visitors, staff, or pupils as required

CCTV monitoring will need a CCTV licence on top of other licence

• Member of staff to actively monitor CCTV for corridor behaviour to help prevent vandalism or disruptive/ threatening behaviour.
• Additional CCTV coverage may be required. To be done via an ANOC once needs clarified.
• Staff to liaise with SLT to provide retrospective footage for incident review and parental discussions

Fire door monitoring

• A secure perimeter fence should reduce pressure on pupils to use fire exits inappropriately.
• Staff to investigate immediately if alarms are triggered.
• Having a staff presence to monitor fire doors would support SLT in returning pupils to class promptly

Corridor patrol

• Member of staff to patrol corridors and support staff in returning pupils to classrooms or to Pupil Support Leaders/SLT.
• Regular toilet checks to deter vandalism and truancy

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties
Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• SIA License
• SC Clearance desirable

Skills Required