4 on 4 off shift pattern, 12-hour shifts - average 42 hours per week
Pay:
13.50 per hour
Location:
Trafford Palazzo, M17 8AS
Reporting to:
Contract Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced Security Supervisor to join our established security team at Trafford Palazzo.
The successful candidate will play a key role in overseeing the day-to-day security operations, ensuring a safe, secure, and welcoming environment for staff, customers, visitors, and tenants. You will work closely with site management and the client to ensure the highest standards of service delivery are consistently met.
A valid SIA Door Supervisor licence is essential for this role, and a CCTV licence is highly desirable.
Duties include:
Protect the client's property, people, and assets in accordance with site Assignment Instructions (AIs) and procedures
Prevent loss and damage by identifying and reporting irregularities and enforcing site policies
Lead and coordinate emergency procedures, evacuations, and incident responses when required
Follow all escalation procedures with Anchor Group Services and Centre Management
Support Control Room and CCTV operations, ensuring GDPR compliance and accurate documentation
Oversee daily security operations, including effective control of keys and equipment
Ensure all health & safety inspections and patrols are completed in line with site compliance requirements
Report all incidents, accidents, damage, defects, and near misses promptly via verbal communication followed by detailed written reports
Maintain a safe, helpful, and secure environment at all times
Handle customer queries and complaints professionally, escalating to senior management when required
Benefits
Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Stream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards
What's Next?
If you would like to be considered for this position,
APPLY NOW
and we will be in touch.
Other companies may call this role: Security Team Manager, Security Team Supervisor, SIA Supervisor, Site Supervisor, Contract Supervisor, Team Leader