Job Description

Field Service Engineer

- 38k-40k - Monday to Friday - door to door - personal use vehicle -

Location:

M4 Corridor (Bristol to Donnington)

Salary:

38,000-40,000 DOE

Hours:

40 hours/week, Monday to Friday (8:00-16:30)

Contract:

Full-time, Permanent

About the Company

Our client is a leading UK provider of advanced surveillance and control systems, delivering design, installation, and maintenance services across critical environments. Their clients span public spaces, heritage sites, transport, finance, custodial, and national infrastructure sectors. The company fosters a fast-paced, collaborative culture focused on innovation and customer satisfaction.

Role Overview

As a Field Service Engineer, you'll be responsible for maintaining and repairing complex CCTV, access control, and perimeter detection systems across the M4 corridor. This includes both planned and reactive maintenance, with occasional overnight stays (approximately four times per year). You'll work as part of a remote engineering team, supported by experienced colleagues and a responsive helpdesk.

Key Responsibilities

Maintain and repair analogue/digital CCTV, access control, and perimeter detection systems Support managed control rooms and multi-site systems Complete planned preventative maintenance (PPM) and reactive tasks Maintain accurate service records and communicate effectively with the helpdesk Represent the company professionally on-site

Skills & Experience

Essential:

Strong knowledge of CCTV, DVR/NVR, and access control systems Experience with IP systems, RAID recording, and video matrix systems Confident in on-site diagnostics and repairs Excellent communication and customer service skills

Desirable experience with:

PID systems Galaxy alarms Cortech GUI CEM Access Control Synergy First-line gate/barrier repairs

Perks & Benefits

Company Car: Toyota Corolla Estate (personal use allowed) Flexible Working: Around core hours Remote/Hybrid Support Pension: 5% matched Life Assurance: 4x salary Holiday: Carry over up to 5 days Training: Enterprise-level training & development Recognition: Long service rewards & employee recognition programme Wellbeing: Health & wellbeing programme
Apply now or contact Aleks Blakemore at 01384246262

Job Type: Permanent

Pay: 38,000.00-40,000.00 per year

Work Location: On the road