Job Description

Job details

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Responsible to


Security Supervisor


Location


All Derby Sites


Closing date


Monday 13 October 2025


Salary


29,672 to 30,569 per annum based on a 37 hour week, including a 15% shift allowance (For exceptional performers, there is scope for further progression up to 35,269 per annum).


Job grade


ATOS 3


Reference


0211-25


Contract type


Permanent


Post type


Full-time


Adaptive working type


Onsite

This role will be based on site, primarily in the named location.



About the University
We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.



The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.



We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.



Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.


About the College/Department
Our Campus Life and Student Living department is responsible for essential services that significantly impact the student experience.



Campus Life is all about the various services that enhance the overall student experience, including sports, recreational facilities and community engagement.



Whereas our Student Living teams ensure the safety, comfort and compliance of the University's residential estates.



Whichever team you become a part of; student experience is our focus!



Our security team are key to the University's success. Generally being the first interaction our customers and visitors will have with us, the service they receive will shape their experience.


About the role
The full time hours for this role are 37 hours per week, working fixed Night shifts between the hours of 20:30 and 07:00; on a 4 on, 4 off rotation. The salary advertised also includes a 15% shift allowance.



You will be responsible for providing a welcoming, safe and secure environment, whilst encouraging all site users to promote a secure environment through their own conduct. You will also be responsible for providing advice, guidance, and support on all security related matters, across multiple sites, ensuring continued excellence in performance, profile and service at all times. Your role will be key to ensuring excellent security services delivery and pivotal in leading our security services delivery.


About You
To be successful in this role, you will need a full, clean UK driving licence to support operational flexibility. You will have demonstrable experience in team-oriented environments, where collaboration and effective communication were key to achieving shared goals.



You will have worked in a fast-paced security setting, with hands-on experience or a busy customer facing role. Your background will include delivering front line security or customer service experience. Ideally, you will have planned and delivered proactive patrol strategies, aligned to specific risk profiles, and adapted them as needed based on dynamic security demands.



Furthermore, you will be proficient in compiling comprehensive reports, as well as conducting initial investigations into security breaches or incidents of crime. Your analytical skills, attention to detail, and ability to remain calm under pressure will be essential in contributing to the safety and integrity of the organisation.


Principal accountabilities
To be part of a high-profile Security Team, ensuring a 24hr point of contact and response service across all areas of the University and Halls of Residence; maintaining and promoting the safety and security of all University property, facilities and equipment, and that of all associated users and providing in-person emergency response across any location if required.

To encourage and ensure as far as reasonably practicable, a safe, secure and welcoming environment for all users of the University and Halls of Residence sites.

Encourage all users to promote a secure environment through their own conduct, by providing advice, guidance and support for all security related matters.

Identify, investigate and report all matters of concern regarding security, and deal with all incidents of crime and anti-social behavior.

Conduct investigations into all breaches of security and student discipline, providing comprehensive reports, assisting in enabling further action and identifying crime trends.

To provide support for Halls of Residence activities related to maintaining Health and Safety requirements, particularly out of term activities relating to compliance requirements under Health and Safety. In particular the requirement for out of term Legionella Management tasks.

Liaise and assist, where appropriate, with the Police and other external agencies in investigating all criminal activity affecting the University and its users.

Undertake regular patrols of all University and DSRL buildings and grounds, checking the security and safety of all property and contents.

To support service delivery by S2 staff and promote student wellbeing amongst the student community within Halls of Residence sites. To report on student behaviour concerns with the Halls of Residence sites to S2 Staff, Hall Managers or Welfare Team.

To ensure a customer focused and positive experience for all students residing in DSRL Halls of Residence upholding the Universities values and behaviours.

To conduct regular overnight patrols of all university halls of residence sites.

Night duties to predominantly focus on providing visible presence at halls of residence sites and support DSRL S2 staff.

To undertake car parking management duties, including staffing the main gatehouse and ensuring vehicles parked on University of Derby premises have valid permits.

Provide a dedicated University key-holder service. Ensuring the timely locking and unlocking of all areas and buildings.

Ensure the effective operation of all Security related equipment including alarms, CCTV, Access Control, Communication technology and car park management systems, reporting any defects timely.

To provide support and relief cover in the Security Control Room as and when required.

Ensure a 24-hour point of contact and response service across all areas of the University.

Undertake vehicular access control duties and assist in monitoring and enforcing University parking regulations.

To drive University vehicles to assist in undertaking security duties.

Maintain security databases, reports and events logs.

Act as a first Aider after appropriate training.

Evaluate all requirements surrounding requests, or otherwise, to activate call out procedures for tradesmen, and contractors, and emergency plans amongst others.

To be prepared to adjust working hours and arrangements were necessary.

To undertake any other duties as seen appropriate by the Head of Security.

Person specification###

Essential Criteria

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Qualifications

Full and Clean UK driving license



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Experience

Proven experience in a similar customer facing or Security orientated role Proven experience of providing excellent customer service in a busy customer service environment Proven experience of conducting minor investigations and compiling written reports



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Skills, knowledge and abilities

Ability to handle incidents in a busy and often unpredictable environment. Ability to deal with conflict and difficult situations in a calm and effective manner Ability to offer exceptional customer service and engagement with students, staff and visitors across all University estates
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Business requirements

Willingness and flexibility to travel and work between University and external sites in a cost effective and timely manner Completed Basic DBS check
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Desirable Criteria

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Qualifications

Valid level 2 Door Supervisor SIA License Valid Public space CCTV SIA license First aid certificate Benefits
Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata) Local Government Pension Scheme Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme Access to a variety of staff discounts at high street retailers Discounted onsite gym Cycle to Work scheme A flexible working environment A commitment to personal and professional development

Find out more about rewards and benefitsFind out more about rewards and benefits


Key contact
For further information and informal enquiries regarding the role, please contact Amer Shams, Head of Security via a.shams@derby.ac.uk


For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk.


Important information####

Visa Sponsorship Eligibility

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.



Please visit visit our website for more information.


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DBS check

If you are successful, you will be required to undertake a Disclosure and Barring Service (DBS) check.



Any information you provide will be treated in confidence and only used when considering your suitability for the post.



To enable us to process your DBS check please ensure you are able to supply the documentation listed on the DBS website at interview stage.




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Equity, diversity and inclusion

The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation.



We are Disability Confident Employers, demonstrating our commitment to disability inclusion, and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes.



Further, we are committed to ensuring an environment which is trans and non-binary-inclusive for all our staff, students, partners, and visitors, and continuously review our policies, guidance and training.



When applying to join the University, you can choose your preferred title, including the gender-neutral title 'Mx'. We also ask our candidates if they would like to share their preferred pronouns. This is voluntary but demonstrates our commitment to inclusivity for trans and non-binary candidates. Once employed, you can add pronouns and preferred names onto our system.



The University of Derby undertakes anonymised shortlisting during the staff recruitment process. This means that, when shortlisting, panel members will not be able to see an applicant's name and will see an applicant number instead. This demonstrates the practical steps we are taking to remove barriers to recruitment by minimising the possible impact of our unconscious bias.



However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.



For more information on equity, diversity and inclusion at the University of Derby, please visit our website.





A university that celebrates you

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Environmental Sustainability

At the University of Derby, we are passionate about embedding sustainability into everything that we do. We aim to bring environmental sustainability into all aspects of the University, including teaching, research and operational activities. In line with the University's strategic framework, we expect all our staff to embed sustainability into their working practices and support the University's objective to reach net zero carbon by 2050.





Environment and sustainability


Continue your career evolution with us, apply now at University of Derby.