Job Description

Seletti Store Manager - Home concession shop in Selfridges, London

Job description:

The Role: Seletti Store Manager London - Selfridges Location: London Selfridges Oxford Street Contract type: Permanent Hours of work: Full-time, 40 hours (5 days)
Company description:

Seletti is looking for a Store Manager for the store in Selfridges, London Oxford Street.

About the role:

We are looking for experienced candidates to lead our concession team in Selfridges , London.

All applicants must be fully flexible and able to work within Selfridges opening hours on rota basis (Mon-Sun, early or late shift).

The primary purpose of the role is to deliver an extraordinary shopping experience at Selfridges for customers from all over the world. You will provide the highest levels of customer service, demonstrating exceptional product knowledge, building quality customer relationships, driving sales, and hitting sales targets.

The main duties will include:

Responsible for leading, developing and supporting the team members Delivering the sales, customer service standards Engaging and being proactive with customers Replenishing the shop floor stock Checking the display on a matter if there is something missing, and all the stock is displayed Cleaning and dusting the shelves Capturing CRM On a delivery day, processing the stock Cashing up when needed Ensures the smooth running of the shop. In addition, other duties may be required from time to time as necessary.
General Attributes:

Must be a positive and enthusiastic team player, pro-active, eager, and flexible with the initiative to work in a dynamic environment and growing business Must have an interest in learning and developing new skills Must have strong communication and customer service skills To enforce and comply with all company policies and procedures which are fundamental in maintaining effective performance, communication, and good business reputation. Ensures the smooth running of the shop. In addition, other duties may be required from time to time as necessary.
The ideal candidates will be able to demonstrate:

Previous retail experience Customer focus Strong customer service skills Passion for home design Excellent communication Confidence with an engaging personality Ability to use their own initiative Sales driven Happy to work on their own and on a team Happy to work within Selfridges opening hours
Benefits:

Generous salary and pension contribution Great environment and experience Comprehensive product and service skills training Selfridges' induction training and store approval Employee discount Opportunities to grow and develop within the company
Experience:

Retail sales: 2 years (preferred) Customer service: 2 years (preferred) Work Location: In person
Full-time hours: 40 per week (5 days)

Job Types: Full-time, Permanent

Experience:

Retail sales: 2 years (preferred) Customer service: 2 years (preferred) * Team management: 1 year (preferred)