Job Description

Description

& Person Specification >

Are you passionate about supporting children and young people with special educational needs and disabilities (SEND)? Join our SEND service as a Mediation Coordinator.



Where: Based at the Town Hall, Castle Circus, Torquay, with hybrid working available.



Who: We're looking for someone with excellent communication and problem-solving skills, experience working with children and young people with SEND, and the ability to work effectively with families and multi-agency partners.



What: You'll coordinate and prepare for SEND mediations, appeals, and tribunals, liaising with children, families, schools, and professionals to ensure the best outcomes.



Key responsibilities:Coordinate and prepare for mediations, appeals, and tribunals in line with SEN legislation. Liaise with children, young people, parents/carers, schools, health, and social care teams. Facilitate meetings using person-centred planning approaches. Resolve conflicting viewpoints and employ mediation skills to reach the best outcomes for children. Ensure statutory duties are met efficiently and effectively.
If you're committed to making a difference for children and families in Torbay, we'd love to hear from you.

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

If you are viewing this advert on a job board, you can access the

full job description

by placing the below URL into your browser:

https://www.torbay.gov.uk/jobs/job-descriptions/send-mediation-coordinator/

For an informal chat please contact Grace Beer on 018030 207509 or grace.beer@torbay.gov.uk.

Interviews are expected to be conducted during the week commencing 27th October 2025.

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills

Essential:Excellent interpersonal skills.

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge

Essential:A thorough understanding of current legislation and DfE guidance and developments in special educational needs.

Experience & Qualifications

Essential:Experience of working in schools.

About Torbay Council

Please review the available pages within the careers site.

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