Job Description

Senior Account Executive

Location: Cardiff (hybrid role with plenty of time office based)

Years experience: 4 - 8yrs+

About SystemsX

At SystemsX, we're a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth.

As we expand, we offer our team the opportunity to grow with us, take real ownership of their work, and help shape the future of our business.

About the Role

We're looking for a driven and commercially minded new business, sales Account Executive to join our fast-growing company. You'll play a key role in driving new business for our flagship Sense platform and suite of complimentary AI products. Sense is an AI-powered call monitoring, QA, and analytics solution designed for contact centres and service-led businesses.

You will own the full sales cycle, from identifying and developing new opportunities to delivering high-impact product demonstrations, managing complex pipelines, and closing significant deals. This is a hands-on sales role combining relationship building and pipeline management to deliver your annual target.

You will focus on organisations where customer experience and compliance are critical.

To the role you will bring a proven record of selling software or SaaS solutions in B2B environments. We will provide you with training on our products, marketing support and strong leadership to help you thrive.

About You

Proven track record in B2B sales in the SaaS or technology sector with consistent target achievement

Minimum 3yrs experience selling technology into one or more sectors: travel, insurance, brokers, health, utilities or related sectors

Excited by technology and in particular AI and how it will transfer business

Excellent communication and interpersonal skills

Strong presentation and negotiation abilities

Self-motivated with a results-driven approach

Ability to understand and articulate complex technical concepts to non-technical audiences

Resilient and a self-starter able to manage complex sales cycles independently Collaborative team player willing to share insights and support colleagues

Key Responsibilities

Prospect, develop, and close new business opportunities

Qualify, develop and close marketing leads

Build and manage your sales pipeline to meet monthly, quarterly and annual targets

Use a consultative sales approach, actively listening to clients, uncovering their underlying business challenges enabling you to identify the best solution for them
Deliver professional, persuasive software demos

Negotiate, close, and manage deals to achieve and exceed revenue targets

Collaborate with marketing and operations to align messaging and lead generation to support marketing campaigns

Represent SystemsX at industry events, conferences, and client meetings

Build strong, long-term relationships with prospects and clients

Provide input to improve sales processes, product positioning, and client onboarding

Proficiency with CRM platforms and other sales tools inc. LinkedIn

What We Offer

Salary, plus uncapped commission

A fun, friendly, and flexible working environment in a modern office with free parking

Hybrid working, majority of time in our Cardiff office

Company pension scheme

20 days holiday plus bank holidays

Full training and support to understand products and target industries

Working hours: Monday to Friday, 9:00 am to 5:30 pm with flexibility

Recruitment Process

Initial video call for an informal chat to learn more about you and the role Final in-person meeting at our Cardiff office

SystemsX is an equal opportunity employer and values diversity in our workforce

Job Type: Full-time

Pay: 45,000.00-55,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: Hybrid remote in Cardiff CF23 8HA