Job Description

Job description: Senior Account Executive

Role

Establishing themselves as a key point of contact for clients; supporting the growth of accounts by proactively leading and managing delivery of small projects and relevant aspects of large projects

Main duties

Client and Account Management


Takes a client brief and shares with internal teams to initiate new projects Onsite practical experience and attendance at some face-to-face client meetings Leads TCs (with support from senior management where required) Leads face-to-face client and supplier meetings (with support from senior management where required) Responsible for leading management and delivery of a range of small projects Responsible for management of accurate status and contact reports whether developed directly or reviewing a version drafted by junior colleagues, and proactive liaison with clients about projects for which they are responsible




Processes and Financials


Understands internal and client processes & highlights opportunities for optimisation Able to use all elements of project management system (e.g. CMAP) to efficiently track project progress Regularly reviews project progress to predict overspend, flag to senior management, and mitigate where possible Shows an understanding of overall strategy, revenue and pipeline Keeps timesheets updated regularly Puts together outlines for budgets for a range of project types to a good degree of accuracy Completes reconciliations on time and accurately, tracks out of scope work and starts to justify any project overage Develops timelines for medium sized projects understanding critical deadlines and potential bottle necks




Commercial and Scientific acumen


Shows understanding and interest in key accounts and can contribute to development of content briefs/assisting with slide development Keeps up-to-date with client therapy area & industry news Shares relevant articles with internal teams Able to present experience and knowledge gained to internal teams (e.g. lunch & learns) Demonstrates experience gained across multiple therapy areas and multiple clients




New Business


Provides support on slides for pitches where appropriate. If opportunity, has taken part in a TC pitch Supports account leads with ensuring organic growth via new projects with the same client through optimal project delivery

Reports to:

Senior Account Manager or above





Personal requirements


Degree educated Minimum 1 year experience in Medical Communications or similar/equivalent agency/pharma sector Proven track record of strong project management and communication skills Experience of effectively managing small projects/small parts of large projects and working collaboratively within a team * Proficiency in all usual Microsoft Office applications