Job Description

Senior Account Manager - Telecoms & Managed IT Services

Based Gloucester/ Bristol (Hybrid Remote + Field) | 45k Basic + Uncapped Commission | OTE 90k-100k+ with Accelerators up to 120k+

Are you a driven account manager who loves building long?lasting customer relationships and growing revenue through meaningful, consultative engagement?

We have an exciting opportunity for a Senior Account Manager to join an award?winning, fast?growing managed services organisation that delivers straightforward, business?critical communications, connectivity and IT services to thousands of UK businesses.

About the Role

As a Senior Account Manager, you will:

Take ownership of 100+ existing commercial accounts spanning unified communications, cloud telephony, business connectivity, mobile plans, and IT support services. Build and protect strong client relationships through proactive engagement, solution selling, and excellent service. Drive upsell, cross?sell and referral opportunities to grow monthly recurring revenue and annual contract value. Work collaboratively as part of a successful sales and account management team with a hybrid mix of remote work, customer visits, and office training/coaching.
This isn't a passive account manager role - you'll be rewarded for spotting opportunities early, understanding business challenges, and helping customers get more value from the technology and services they rely on.

About You

We're looking for someone who:

Has demonstrable experience managing mid?to?large commercial accounts in telecoms, IT managed services, connectivity or cloud communications. Is proactive, commercial and confident with consultative sales, upselling and cross?selling. Thrives on customer relationships and delivering real business outcomes, not just ticking boxes. Enjoys working in a collaborative environment with ongoing training and professional development.

Why This Role is Special

This company has spent decades helping UK businesses connect, communicate and collaborate simply and effectively - from VoIP and SIP telephony to secure connectivity and IT services that businesses love to use.

They are known for

A customer?first culture where relationships and service excellence matter. A supportive team environment with structured learning and development opportunities. Award wins and a strong customer satisfaction record validated by excellent reviews.

Package & Benefits

45,000 base salary Uncapped commission - paid on signature and on everything you sell OTE 90,000-100,000+ with accelerators beyond 120,000+ Ongoing training and career growth support Competitive benefits package (holiday, pension, healthcare options, incentives) Flexible hybrid working Opportunity to work with a prestigious and diverse customer base across the UK
Job Types: Full-time, Permanent

Pay: Up to 45,000.00 per year

Work Location: Hybrid remote in Bristol (Bristol)