Job Description

Are you an experienced account manager looking for a role that blends client relationship management with event management? This is an exciting opportunity to take ownership of a portfolio of high-profile clients in the events sector, driving growth while mentoring a small team.
You'll be responsible for managing key accounts, securing new business, and ensuring outstanding service delivery, all while contributing to strategic planning and the ongoing development of your team.
What You'll Do

• Lead and manage a small team, providing coaching, guidance, and performance management.
• Own a portfolio of high-value client accounts, building long-term relationships and maximising growth opportunities.
• Develop strategic account plans, ensuring client needs are anticipated and met.
• Act as the primary point of contact for senior clients, managing expectations and resolving any issues efficiently.
• Support the sales process by identifying opportunities, pitching new solutions, and contributing to proposals.
• Monitor performance metrics, track revenue, and support business planning initiatives.

What We're Looking For

• Proven experience in account management, preferably within events or agency.
• Amazing knowledge of the London venue scene.
• Excellent communication, negotiation, and relationship-building skills.
• Commercially minded, target-driven, and able to identify growth opportunities.
• Highly organised, with the ability to manage multiple accounts and priorities.
• A proactive, client-focused approach with attention to detail and service excellence.

To apply or find out move submit your CV today.
Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted.
We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.

Skills Required