Job Description

ANS Group are a 750+ team of technology specialists and business experts, who, according to our customers 'get things done'. And we're on a mission to make the world's best cloud and digital services available for all.



Openness, ambition, honesty and passion are what drive us every day. We are bold, courageous, and innovative, and we do it like no other.



At ANS we fundamentally believe every organisation, large or small, has the right to realise their dreams and think bigger. So we've made this our mission. And we do this by giving all organisations access to the best digital transformation technology, people, and processes.


We take enterprise grade tech, strip out the complexity, configure it for small and medium business and automate its deployment. We make it affordable, accessible and simple. By doing this, we help SMBs achieve their goals quickly, affordably with minimal risk



As a result of our recent growth we currently have an opportunity for a Senior Account Manager to join our SMB Account Management team. This is an exciting opportunity to join our high performance Account Management team where we have huge opportunity for growth and personal development along with an impressive customer base.

What is the point of this role?

Senior Account Managers are responsible for delivering great customer service, whilst consultatively selling into their existing client base and increasing their portfolio's net growth.

What will I be doing?

Manage circa 100 accounts within the SMB sector Deliver amazing customer service; responsively and passionately Demonstrate consultative sales technique's, objection handling and conflict resolution Hit performance related KPIs and sales targets Upsell and cross sell relevant products to your client base Maintain regular communication structures within your client base, including service reviews, commercial reviews, some of which will also include stakeholders within ANS (Heads of, Directors) Proactively renew contracts Ensure solutions and products we are selling to clients are fit for purpose Be a point of escalation for clients where needed Reduce client churn by ensuring clients feel valued Become a strategic partner advising clients on products which will improve their business efficiency and reduce risk Build and develop key relationships with influencers and decision makers

What will I bring to the role?

Proven track record of managing medium/large sized businesses Strong commercial acumen In depth understanding of public cloud technology and taking clients on digital transformational journeys Strong consultative sales skills Ability to manage relationships with key stakeholders, at a high level Experience in creating and executing key account management plans Able to build trusted advisor relationships with clients, and using this platform to constructively challenge and disrupt a clients technology stack, to deliver results Strong face to face presentational skills A passion to develop and grow in the role Confidence to build relationships across multiple levels quickly and successfully Highly organised, with the ability to prioritise is critical A keen interest technology is important Strong sense of ownership

At ANS, we've created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance.


We're proud of the inclusive, fun, dynamic environment we've created. It's a safe space that works for all. You don't have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages



With fantastic benefits, an inclusive culture, and a cool office space, we're your kind of workplace.

As standard: 25 days' holiday, plus you can buy up to 5 more days A little extra: we'll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days' additional holiday in the year you get married. Oh, and 5 volunteer days! Private health insurance Pension contribution match and 4 x life assurance Flexible working and work from anywhere for up to 30 days per year (some exceptions) Maternity: 16 weeks' full pay, Paternity: 3 weeks' full pay, Adoption: 16 weeks' full pay Company social events - get ready for a jam-packed calendar Electric car scheme 12 days of personal growth development time

ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.