Job Description

A great opportunity for a Senior Account Manager to join a leading creative agency. This role requires someone with exceptional organisational skills, the ability to proactively and seek out new opportunities and work under pressure in a fast-paced agency environment.

You will join our Client Services team and be dedicated to a single, high-profile global client. You will spearhead all initiatives and serve as the key communication link between the client and the agency, running multiple projects and coordinating on-time delivery from the studio.

What you'll do

Serve as the primary point of contact for a key global client Oversee multiple projects, ensuring they run to schedule and on budget. Work directly with client on day-to-day enquiries, feedback and workflow management. Raising new quotes and discussing them with the client, liaising with suppliers and internal teams. Work with a dedicated creative team to brief and monitor project progress through the day, week and month. Lead client meetings, external and internal QBR's, and project updates with confidence and clarity Supporting clients and identifying opportunities for business growth.
Who you are

You should be confident, diligent, and highly organised, with a friendly, approachable manner and outstanding verbal and written communication skills. The ability to multitask and prioritise is essential, as you'll be managing multiple projects at once. Ideally, you'll bring 5+ years of creative agency experience in account management.

Above all, we're looking for energy - someone who brings passion, enthusiasm, and a proactive attitude to every project, ensuring clients are consistently delighted with the final outcome. At Cyon Agency, we believe in going the extra mile for our clients, and you'll be expected to embody this ethos in everything you do.

You will also play a key role in supporting our strategic and commercial growth by identifying opportunities to expand client accounts and contributing to revenue targets through smart, insight-led recommendations.

Where you'll be

Remote 2 days a week, and 3 days from our studio in Bramley, Hampshire, UK.

The benefits

21 days holiday, plus all bank holidays and the Christmas break, too. 1 day added holiday each year, for up to 5 years. Monthly hangouts from birthdays, team lunches and lightning talks. Annual socials to celebrate the year as a team, in summer and at Christmas. Hybrid work-week with 3 days in our studio and 2 days from anywhere. Short Fridays where we celebrate a week of great work by finishing early. Plus the basics of pension contribution, cycle-to-work scheme, a stocked kitchen and free parking.
Life at Cyon

We're a proudly-independent creative force for good, achieving big things for bold brands across the world. More than anything else, it's our brilliant people that make us who we are. We're a diverse team of design lovers, blue-sky thinkers, detail seekers, spreadsheet makers and curators united by a zeal for new ideas, great work and having a good time doing it.

If you'd like to join a progressive agency with great benefits and big ambitions apply today!

Job Type: Full-time

Pay: 45,000.00-48,500.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Paid volunteer time Sick pay Work from home
Ability to commute/relocate:

Tadley RG26 5BH: reliably commute or plan to relocate before starting work (required)
Experience:

creative agency client services: 5 years (required)
Willingness to travel:

25% (required)
Work Location: Hybrid remote in Tadley RG26 5BH