Job Description

Senior Account Manager - Think Mad

Location:

Widnes, Cheshire

Contract:

Full-time, Permanent

Think Mad is a fast-growing digital marketing and web development agency, working with clients across construction, security, hospitality, healthcare, and more. We are looking for a highly motivated and experienced

Senior Account Manager

to join our dynamic team. This pivotal role combines client relationship management, eCommerce website oversight, and hands-on digital marketing delivery, offering a clear pathway to become

Head of Marketing or Head of Agency

as we scale.

About the Role

As Senior Account Manager, you will manage key client accounts, oversee service delivery, and drive measurable growth through innovative digital strategies. Approximately 50% of your time will be dedicated to managing the eCommerce website of a major client, while the remainder will focus on supporting multiple accounts across Google Ads, SEO, and social media campaigns. You will work closely with our in-house digital marketing team, ensuring high standards of delivery and maintaining strong, trust-based client relationships.

Key Responsibilities

Develop and maintain strong relationships with key clients, acting as their trusted strategic partner. Manage an eCommerce website, including uploading products, monitoring performance, and driving conversions. Plan, implement, and optimise

Google Ads campaigns

, ensuring they meet client KPIs and deliver measurable ROI. Contribute to

SEO projects

, supporting keyword research, on-page optimisation, and performance analysis. Collaborate on

social media marketing campaigns

, ensuring alignment with wider business strategies. Use

Zoho CRM (or similar)

to manage client activity, track results, and generate performance reports. Prepare and deliver client presentations, proposals, and strategy documents. Once you have established yourself in your role, you will help us recruit, lead, and mentor junior account managers, providing training and guidance to enhance their skills. Stay ahead of digital marketing trends, with a particular focus on

construction sector marketing

(advantageous).
Skills & Experience

Proven

B2B account management

experience, ideally within an agency environment. Strong track record of achieving sales and marketing targets.

Google Ads Certification

with demonstrable experience managing high-performing campaigns. Hands-on experience with

WordPress

, including product uploads and eCommerce management. Strong analytical skills with the ability to interpret campaign data and make informed recommendations. Proficiency in Zoho CRM or similar platforms. Leadership qualities with experience mentoring or managing team members. Excellent written and verbal communication skills, with the ability to present clearly and confidently to clients. Knowledge of construction or trade-related marketing is highly desirable.
Why Join Think Mad?

A fast-growing agency with clear career progression - this role is designed for someone who aspires to become

Head of Marketing or Head of Agency

. Opportunity to work across multiple industries with exciting and diverse clients. Collaborative, supportive team environment with scope to develop your leadership skills. On-site role in

Widnes, Cheshire

.
How to Apply

If you are ambitious, experienced, and ready to take the next step in your digital marketing career, we'd love to hear from you.

Job Type: Full-time

Pay: 28,777.83-42,000.00 per year

Benefits:

On-site parking
Work Location: In person