Job Description

Heartlands High School

Haringey
22,953.60 - 23,565.60 per year


Expiring soon

Salary:

S01 Point 23 - 25 Actual Salary 22,953.60 - 23565.60

Job type:

Part Time, Permanent

Apply by:

15 September 2025

Job overview

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As a Senior Office Administrator, you will play a key role in ensuring the smooth operation of the school's administrative functions. This role offers a flexible working arrangement, ideal for individuals looking to balance professional responsibilities with personal commitments.


Key Purpose of the Job

To lead main reception and student services reception staff on a day to day basis in managing the school's administration workload; To support the PA to Head of School and Customer Service Manager in ensuring customer service and administration is of the highest standard; Accountabilities To support the PA to Head of School and Customer Service Manager on a day to day basis to manage the school's administration workload; To lead Main Reception on a day to day basis in managing the school's administration workload; To ensure that the office is covered at all times during normal hours and special event days. Organise the deployment of tasks, rotas and duties within the school's general school office and reception. Participate in the conduct and completion of these activities; Attend meetings to produce accurate minutes; Organise relevant meetings including liaising with third parties; Send out whole school communications; Proofread communications prior to issue; Process relevant reports and correspondence; organising and presenting information in a variety of formats; Facilitate excellent communication and liaison with the team and with general school staff. Efficiently and effectively manage the reception including dealing with visitors and students and to provide a general support service within the school. Oversee the distribution of post and messages Provide a first aid support service in coordination with support staff: On call Team and general staff. Ensure the switchboard is effectively, professionally and politely managed, including the taking of messages - referring calls on an appropriate. To undertake HR + Recruitment administration as led by the Customer Service Manager Provide a security screening and monitoring service of visitors to the school. Be able to cover Reception and Student Service Office when required; Compose and edit correspondence; Meet and greet visitors as necessary; To open and sort mail and pass to the relevant member of staff; Making sure telephone callers and visitors receive a professional response and are dealt with by the appropriate person; To arrange hospitality for meetings; Maintain stationery supplies for the office. Ensure the Sale of School Uniform is administered from the Office at all times. Stock control and management of Uniform, including the running of the Uniform Shop To assist with the administrative side of the ParentPay system. Assist in all general enquiries. Set up new staff and maintain existing members of staff on the telephone system in liaison with other departments; Assist with the recruitment administration and processes in accordance with procedures to ensure that all necessary paperwork is completed within the required timescales. Ensure the completion of the Heads Newsletter and the weekly staff bulletin; To be familiar with the basic duties within the school. To receive incoming telephone calls, deal with queries and pass on messages. To liaise and deal with queries from staff, students, governors, parents and all other visitors to the school and be prepared to undertake any relevant task if and when the need arises. To resolve complaints in line with policy; To support with First Aid as required; Other reasonable duties as required by Manager;
Additional Responsibilities

Adhere at all times to the school code of conduct Attend team and staff meetings. Attend and participate in open evenings. Uphold the school's behaviour (Values for Success Policy) and Uniform Policy) Key Organisational Objectives The postholder will contribute to the academy's objectives in service delivery by: Following Health and Safety requirements and initiatives as directed. The academy is committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share their commitment Ensuring compliance with GDPR. At all times operating within the school's Equalities policies, demonstrating commitment and contribution to improving standards of attainment. Adopting Customer Care and Quality initiatives Contributing to the maintenance of a caring and stimulating environment for young people
Information for Prospective Staff
6.09MB

About

Heartlands High School

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Heartlands High School

Station Road, Wood Green
London
N22 7ST
United Kingdom

+44 20 88261230

Join Our Team at Heartlands High School!

At Heartlands High School, part of the SEARCH Education Trust, we are proud to be at the heart of the vibrant Wood Green community in Haringey. Since opening our doors in September 2010, we have grown into a thriving, oversubscribed school that is the top choice for local families.



Our school boasts state-of-the-art facilities, offering an inspiring environment where both staff and students can thrive. We are deeply committed to celebrating the rich diversity of our community and delivering an exceptional education for every student.

Our Vision:

We believe in transforming lives through learning. Our commitment is to achieve outstanding outcomes, nurture strong partnerships, and foster a positive, inclusive ethos. At Heartlands High School, we empower our students to exceed national standards and realize their full potential.

What Makes Us Special?

Our ethos is built on the principles of School Matters, effort, achievement, responsibility, character, and high aspirations. These values underpin everything we do and are consistently recognized as a hallmark of excellence, supported by the SEARCH Education Trust.



We are looking for passionate educators and support staff to join our dynamic team. By becoming part of Heartlands High School, you will have the opportunity to inspire the next generation, make a tangible difference, and grow your own career in a supportive and innovative environment.

Are you ready to make an impact?

Be part of a school that not only sets high standards but achieves them. Join us in shaping the future of education in Wood Green.

Staff Benefits

SEARCH staff benefit from a comprehensive rewards package, including:


Continuous professional development opportunities Teacher training programs (Early Career Teacher, Teach First, Schools Direct, Apprentice) Leadership development programs Cycle to Work scheme and Home & Tech scheme Health Cash Plan and Employee Assistance Programme GP helpline service Season ticket loans Generous annual leave Discount platform and health & well-being resources/events Onsite fitness sessions Flexible working options and family-friendly policies Employer pension contribution

If you are passionate about innovative education, committed to personal excellence, and seeking a new challenge, we look forward to your application.

Support and Development at Heartlands High School

At Heartlands High School, we are committed to the growth and success of every member of our team. Our comprehensive support and development program ensures that staff at all stages of their career can thrive, excel, and make a lasting impact on our students.

Tailored Training Pathways

We believe in personalized professional development. Our structured training pathways are designed to meet the unique needs and experience levels of each individual, enabling you to progress with confidence and purpose.

Internal Training Opportunities

Our annual CPD plan, launched each September, is packed with enriching internal training sessions delivered before and after school, as well as on dedicated inset days. These sessions are crafted to inspire, challenge, and support you in your role.

Outstanding Coaching Program

Our renowned coaching program supports teachers throughout their career journey, from new starters to experienced professionals. This program is a cornerstone of our commitment to fostering excellence in teaching and learning.

External Development Opportunities

We offer access to a range of high-quality external training programs, including:

National Professional Qualifications

(NPQSL, NPQML, NPQH)

Outstanding Teacher Programme

Developing Teacher Programme

Exam Moderation Training

A Culture of Excellence and Care

At Heartlands High School, professional growth goes hand in hand with our dedication to a supportive and collaborative environment. We ensure that you have the tools, knowledge, and encouragement to excel in your role.



For more information about our training programs, safeguarding, child protection, and data/privacy policies, please visit our website.

Your growth is our priority--join us and unlock your full potential.

Equal Opportunities

Heartlands High School is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to fostering a diverse and inclusive environment and encourage applicants from all backgrounds to apply. We operate a fair and open anonymous candidate selection process.

Safeguarding Commitment

Heartlands High School, part of SEARCH Education Trust, is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment.

Employment Checks

All offers of employment are subject to:


Enhanced Disclosure and Barring Service (DBS) checks Thorough reference checks Online searches for shortlisted candidates as part of due diligence A prohibition from teaching check (where applicable) Additional pre-employment checks in line with Keeping Children Safe in Education (KCSIE)guidance

Important:

Roles involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. Amendments to the Exceptions Order 1975 (2013 & 2020) protect certain spent convictions and cautions from disclosure. Applying for a role while barred from engaging in regulated activity with children is a criminal offence (Legislation.gov.uk - Section 7(1)(a) of the SVGA 2006).



In accordance with KCSIE, an online search is part of the standard pre-employment vetting process for all shortlisted candidates.



You can find our Candidate Privacy Notice on our Trust website here.Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow

Tes' Fair Recruitment Policy

.