Job Description

We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.



We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.



We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.

Your Role and What You'll Be Doing

In this role you will work collaboratively as part of a team based in Birmingham to provide comprehensive administrative support to the fee earning team thereby assisting in the delivery of a quality service to our clients.



You will be required to:


Operational gatekeeper for the inception and management of new claims into the team, in addition to day to day dealing with existing claims. Liaising with fee earners, insurers and internal departments as appropriate. Checking all systems are correct and compliant before passing file/claim papers to the relevant fee earner Responsible for completing professional checks (conflicts, money laundering) for all new claims and providing updates on respective files where appropriate. Responsible for populating and submitting insurer audit report/s on a monthly basis, gathering data from team generated spread sheets Deal with Accounts queries, obtaining billing guides when requested facilitating regular client billing disciplines by the fee-earners Working closely with other team members and provide support where appropriate. This may require from time to time assisting in preparation of Court bundles and booking appointments Produce correspondence and documentation within the parameters of the department's house style ensuring consistency and accuracy in presentation Day to day dealings with new and existing claims. This will require completing professional checks on new files and also providing updates on existing files

About You

Administrative experience (legal administrative experience desirable) Able to use own initiative Good verbal and written communication Time management and organisation Professional presentation Ability to work flexibly and under pressure Knowledge of legal procedures desirable

Our Benefits - What We Can Offer You

25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.



We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!



Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.



Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders.



We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties.



The employment screening process will fully comply with Data Protection and other applicable laws.



Irwin Mitchell LLP is an equal opportunity employer.