Job Description

Senior Administrator - Operations Support

Location:

Chelmsford?

Hours:

35 hours per week?

Contract:

Permanent / Full-Time

Are you a highly organised, detail-driven professional who thrives in a fast-paced environment? We're seeking a

Senior Administrator

to provide vital operational support and ensure the smooth delivery of our housing management and asbestos survey contracts.

About the Role

Reporting to the

Operations Manager

, you'll oversee the coordination of contracts and operational activities -- from scheduling and reporting to process improvement and compliance tracking. You'll act as the central link between clients, tenants, and internal teams, ensuring communication is professional, efficient, and solutions-focused.

What You'll Do

Manage and coordinate multiple operational contracts to ensure performance targets are achieved Prepare, issue, and validate technical reports within set deadlines Support KPI tracking, producing accurate weekly and monthly performance reports Maintain and update operational databases, ensuring all information is current and accurate Collaborating with the accounts team to address and resolve contract-related payment queries. Oversee document control and ensure compliance with company procedures and audit requirements Identify process improvements to enhance operational efficiency and service delivery Support the onboarding and training of new administrative staff Assist in tender and bid preparation by collating data and documentation Take the lead on internal and client-facing communications, ensuring consistent professional standards Provide proactive support to senior management, anticipating needs and offering solutions

What You'll Bring

2-3 years' experience in a similar administrative role (experience in asbestos, housing, or construction is advantageous) Excellent communication, organisational, and IT skills Advanced proficiency in Microsoft Office (Excel, Word, Outlook, Teams) A proactive, professional attitude and the ability to manage priorities independently Strong analytical, reporting, and multitasking abilities Keen attention to detail with a continuous improvement mindset

Why Join Us?

This is an exciting opportunity to take ownership of a varied and influential role at the heart of our operations. You'll be joining a supportive, professional team that values initiative, teamwork, and excellence.

Apply now

and play a key role in driving our operational success!

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Casual dress Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Sick pay
Education:

A-Level or equivalent (preferred)
Work Location: In person