Job Description

An exciting opportunity has arisen for an enthusiastic, flexible and well-motivated Senior Administrator to join our Neurodevelopmental Assessment & Consultation Administrative Team in Truro.
The post holder will work within the Neurodevelopmental Assessment & Consultation Team office(s) and be responsible for the day-to-day operation and co-ordination of administrative support for these Teams, ensuring those children and their families are provided with an efficient and satisfactory service and to guarantee that all functions are carried out in accordance with agreed procedures, protocols and timescales. Along with, maintaining a consistently high level of performance standard, to support an efficient, effective and satisfactory service delivery. Whilst participating in administrative duties that ensure all administrative staff are supported and all patients, staff and visitors are treated in a professional and pleasant manner.
Proposed Interview Date: TBC
Main duties of the job
The post holder will be responsible for the provision of administrative support, including typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems, writing minutes for various meetings, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of Rio essential information, and supporting the Team Admin Coordinator in any other basic workforce tasks.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Details
Date posted
09 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,071 to 25,674 a year Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
201-25-285-A
Job locations
Truro Health Park
Infirmary Hill
Truro
TR1 2JA
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications
Essential

• GCSEs or equivalent (A-C) including Maths and English
• CLAIT/ECDL/NVQ 2 or equivalent
• NVQ 3 in business admin or equivalent qualification or experience
• Administrative Experience of working in a complex office environment

Desirable

• OCR Level 3 Text Processing or equivalent
• OCR Level 3 Audio Typing or equivalentious NHS or Local Authority Experience
• Record Keeping
• Data - Protection / Information Governance

Skills and Aptitude
Essential

• Understanding of confidentiality
• Good communication / interpersonal skills
• Ability to work with spreadsheets and databases
• Ability to manage and prioritise workload
• Good organisational and office skills e.g. telephone, email & diary management
• Ability to understand Trust Procedures and Policies relating to the role

Personal Qualities
Essential

• Good Communication/Interpersonal Skills
• Ability to work in a Team
• Professional attitude and presentation
• Self-motivated

Knowledge & Abilities
Essential

• Experience in using NHS software packages i.e. RiO or Maxims
• Previous NHS or Local Authority experience
• Understanding of Children's Services

Desirable

• Supervisory experience

Person Specification
Education / Qualifications
Essential

• GCSEs or equivalent (A-C) including Maths and English
• CLAIT/ECDL/NVQ 2 or equivalent
• NVQ 3 in business admin or equivalent qualification or experience
• Administrative Experience of working in a complex office environment

Desirable

• OCR Level 3 Text Processing or equivalent
• OCR Level 3 Audio Typing or equivalentious NHS or Local Authority Experience
• Record Keeping
• Data - Protection / Information Governance

Skills and Aptitude
Essential

• Understanding of confidentiality
• Good communication / interpersonal skills
• Ability to work with spreadsheets and databases
• Ability to manage and prioritise workload
• Good organisational and office skills e.g. telephone, email & diary management
• Ability to understand Trust Procedures and Policies relating to the role

Personal Qualities
Essential

• Good Communication/Interpersonal Skills
• Ability to work in a Team
• Professional attitude and presentation
• Self-motivated

Knowledge & Abilities
Essential

• Experience in using NHS software packages i.e. RiO or Maxims
• Previous NHS or Local Authority experience
• Understanding of Children's Services

Desirable

• Supervisory experience