Job Description

Senior Administrator (Education) (110469-0425)

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Location
University of Warwick Campus, Coventry
Department
Department for Education Studies
Position Type
Fixed Term
Duration
Fixed Term contract for 3 years
Hours
0.5 FTE, 18.25 hours per week
Salary
26,338 - 29,959 per annum pro rata
About the Role

For informal enquiries, please contact Emma Darbyshire (Course Administration Officer) Emma.L.Harris@warwick.ac.uk

Are you passionate about supporting educational programs and committed to providing exceptional administrative services? As a Senior Administrator in our School of Education, Learning and Communication Sciences (SELCS), you will play a key role in delivering high-quality administrative support for our undergraduate, postgraduate, apprenticeship, and professional development programs.


In this role, you will work both independently and as part of a collaborative team to manage a variety of tasks including admissions, course administration, and quality assurance processes. You'll be the point of contact for students, staff, and external partners, ensuring that all inquiries are handled efficiently and with the highest level of customer service. You'll also contribute to continuous improvement initiatives, helping to refine and implement new processes and systems.


If you are organised, proactive, and eager to make a difference in the educational experiences of our students, we encourage you to apply.



About You
The ideal candidate will have significant experience in an administrative role within a busy, customer-focused environment. You should be confident in handling confidential matters with discretion and possess strong written and verbal communication skills. Your IT skills will be essential, including proficiency in Excel, Word, and Outlook.


We are looking for someone who understands the importance of the student experience and can relate to individuals from diverse backgrounds with courtesy and professionalism. You should be able to manage multiple tasks simultaneously, prioritize effectively, and work both independently and as part of a team.


A background in university administration and familiarity with systems such as SITS, Moodle, or e-vision would be an advantage, although not essential.


For further information regarding the skills required for this role please see the personal specification section of the attached job description.



About the Department
The School of Education, Learning, and Communication Sciences (SELCS) is an exciting new addition to the University of Warwick, comprising several key education and research units. We are committed to professional development and offer a supportive and collaborative working environment. Our newly formed professional services team is at the heart of the School's operations, and we value the contributions of each team member in achieving our strategic goals.
About the University
Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We're one of the world's top universities, ranked 67th in the world and 10th in the UK, with 92% of our research assessed to be 'world leading or internationally excellent'*.


You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.

QS World University Rankings 2024

Research Excellence Framework 2021


To find out more about us visit our website.



How to Apply

CLOSING DATE: Tuesday 3rd June 2025 at 23:55 (BST)

To apply, submit an application form by the closing date.


Please plan for any potential delays as you will not be able to submit an application form past this deadline (even if you opened the form at, say, 23:30).


You will have to attach a CV and a cover letter.

Your

CV

should include your employment history (including your most recent employment), your education history, and any other relevant experience. Your

cover letter

should explain your

motivations for applying

to the role. It should also explain, using examples, how you meet each of the

essential and desirable criteria

detailed in the Right to Work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.