Job Description

WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY IF WE RECEIVE SUFFICIENT APPLICATIONS FOR THE ROLE.



Oversee accurate clinical data kept on the Urgent Care Pathway, which includes the ARC and the IDT team, and other urgent care pathways. Be responsible for the Urgent Care Pathway referrals data and reporting on Key Performance Indicators for the Urgent Care Pathway and related clinicians. Assist the multi-disciplinary community team in delivering a seamless functioning of Urgent Care Pathway through effective communication, general administration, minute taking of relevant meetings and appropriate interactions with service users, staff, and visitors. Be responsible for overseeing effective delivery of administrative duties as required to ensure continuity of service delivery to bridge gaps in admin capacity. To be responsible for the effective an efficient operation of the administrative support within Urgent Care Pathway. To ensure the accurate and timely completion of monthly/weekly data reports for the service as required. To organise, attend and minute relevant meetings. Provide administrative assistance to the Urgent Care Pathway clinicians as required. To provide administrative cover for relevant services when required. To maintain a working knowledge of the Patient Journey System (EPJS). To ensure that data is recorded accurately across the service so that information can be retrieved for activity reporting and monitoring at a senior level. To work with the Senior Business Manager to oversee the Urgent Care Pathway's KPIs. To deliver identified administrative tasks efficiently, effectively and to a high standard, including communicating with referrers, families and other agencies as needed. Review and develop existing administrative systems in conjunction with administrators, Team Leaders, Business Managers, senior clinical and management staff to ensure efficient and effective services. To produce statistical and service data reports, including monthly waiting list reporting. To ensure confidentiality is maintained in all matters relating to clients and their records.

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It's important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.

Some of our benefits are highlighted here:

Generous pay, pensions, and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service.



Work life balance, flexible working and supporting a range of flexible options, such as: part-time working and job sharing.



Career development, there are plenty of opportunities to progress your career and we support your development through several programs such as leadership, mentoring, coaching, positive people management, collective leadership, and other talent programmes.



Excellent communication skills both verbal and written. Excellent interpersonal skills. Confident telephone manner. Advance minute taking skills. Accurate grammar, spelling, and punctuation. Accurate data entry skills and Data Analysis. Ability to plan, prioritize and multi-task. Ability to problem solve. Effective time management skills. Ability to work on own initiative. Ability to work as part of a team. Punctual, reliable, and flexible.

Extensive experience working in busy office environment, utilizing secretarial and administrative skills.