Job Description

About the role
Are you looking for a position that is challenging, rewarding, interesting and fast paced?

Northamptonshire Children's Trust Locality Business Support Team are looking for an enthusiastic and dedicated team player to join the service. We are looking for candidates who are flexible, dynamic and solution-focused, with experience in business support for frontline and operational services.

This post will support the Team Leader to provide line management to a team of administrators who support our Strengthening Families and Safeguarding Teams/Children in Care Teams

You will be supervising a team and organising and overseeing a variety of administrative tasks and processes.

You will Be responsible for:

Building Strong Relationship Based Practice*
Healthy Partnerships: Develop good working relationships and communication with NCT services and partner agencies*
Ensure Insightful Quality Assurance and Learning*
Provide Robust and Effective Resource Management*
Support Recruitment, Retain and Develop an Awesome Workforce*
Provide Excellent Leadership*

Hours are fixed to meet the needs of the service and would be Monday to Thursday 09:00-17:30 and Friday 09:00-17:00.

We welcome the opportunity to speak to any interested candidates so please feel free to email Lisa.Seebaran@nctrust.co.uk who will agree a mutually agreeable time to call you.


What will you be doing?
Support the work of their colleagues by operating and/or managing the business systems that optimise service delivery in their area. Planning effective resources to provide covering the location receptions, for multiple sites. Actively supporting adhoc project management, from start to completion for service needs, and improving business support processes and procedures Co-ordinate Strengthening families programmes, administrative management Monthly supervision of team and support them with the appraisal process To manage Localities Business Support staff, delivering an effective induction programme for new team members, developing, coaching, mentoring, managing performance and managing the team to ensure SMART outcomes are met. To provide cover for the Business Support Team Leader in their absence. Manage the Health and Safety arrangements within the team and ensure that all necessary assessments are completed and recorded. Maintain a safe, tidy working environment. Ensure that reasonable care is always taken for the health, safety and welfare of you and other persons, and to comply with the policies and procedures relating to health and safety within the department.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.


About you

You will need excellent organisational skills, flexibility, and the ability to prioritise Experience of supervising a team including the ability to manage the quality and productivity of the team is desirable. You are positive, solution-focused and flexible, with experience in business support or administration You are a confident user of Word, Excel, Outlook, MS Teams and other IT applications You are approachable and find it easy to build effective working relationships with professionals You have experience of working in a sensitive and confidential environment. You will need to be child focused

A short 10 minute presentation will form part of the interview process for this role and details will be forwarded prior to the interviews.

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education


About us

At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do - in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils.


Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.


We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.


At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.


Join our dedicated team and be a part of an organisation where your work makes a real difference.




Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.


We really value our workforce and offer you a great benefits package including:

28 days annual leave,

plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years

Local Government Pension Scheme plus immediate life cover

(3 times your annual salary from day one) and ill-health pension protection.

Opportunity to purchase

up to 25 days annual leave

Employee Assistance Programme

- We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.

Employee discounts

with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.

Flexible and family working arrangements

including enhanced maternity benefits

A permanent, supportive and inclusive management team

where you will be empowered to make good professional decisions Extensive Learning & Development and

career development

opportunities *

Subsidised

town centre car parking scheme