Job Description

The CHCP Accessible Information Team & Wellbeing Primary Care Liaison Service are offering a fantastic opportunity for a candidate to join their team as a part-time Senior Administrator/Support worker.
We are looking for an exceptionally motivated, loyal and enthusiastic individual with appropriate experience to join our team within City Health Care Partnership Community Interest Company (CHCP CIC) Accessible Information Team & Wellbeing Primary Care Liaison Service.
The successful applicant must be flexible, a good team worker, used to working under pressure. They will be required to have excellent interpersonal skills and be able to effectively communicate with patients.
Main duties of the job
Main duties of the role include:
o Undertaking administration and clerical duties to include diary management, organising delivery of training and minute taking of meetings.
o Supporting in an administration capacity any project work being undertaken by both teams, this includes work on both excel, word, powerpoint & outlook.
o To manage the Wellbeing Primary Care Liaison Service and Accessible Information Team generic outlook inbox and direct correspondence appropriately to members within the teams.
o To provide support with the development, creation and oversight of all policies, procedures, protocols and guidance for both services.
This is a part time role of 24 hours per week. Our core service hours are Monday to Friday, 9am - 5pm. Working days and hours can be agreed with the successful candidate.
If you are interested in this exciting opportunity, please contact: Danielle Orr (Sampson), Service Improvement Lead Email: danielle.sampson@nhs.net.
About us
At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.
Details
Date posted
14 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year pa/pr
Contract
Permanent
Working pattern
Part-time
Reference number
810-7534258
Job locations
Highlands Health Centre
Lothian Way
Hull
HU7 5DD
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role. Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential

• NVQ Level 3 in Business Administration/Customer Service/Health and Social Care or equivalent level of knowledge and experience
• Word processing to RSA 3 standard or able to demonstrate equivalent level of skill

Knowledge
Essential

• Comprehensive knowledge of a range of administration procedures and practices
• Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook
• Have an understanding of and an interest in working with people with mental health problems, learning disabilities and autism
• Good IT skills

Desirable

• Knowledge of NHS database systems
• Have an awareness of the treatment approaches to mental health, learning disabilities and autism

Experience
Essential

• Previous experience of working in an office environment and carrying out general office/administrative procedures
• Experience of working within a health and social care setting
• Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging situations/behaviour

Desirable

• Experience of working within mental health/learning disability services
• Experience of record keeping or clinical data inputting into appropriate computer based programmes
• Previous NHS administration experience
• Previous supervisory experience

Person Specification
Qualifications
Essential

• NVQ Level 3 in Business Administration/Customer Service/Health and Social Care or equivalent level of knowledge and experience
• Word processing to RSA 3 standard or able to demonstrate equivalent level of skill

Knowledge
Essential

• Comprehensive knowledge of a range of administration procedures and practices
• Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook
• Have an understanding of and an interest in working with people with mental health problems, learning disabilities and autism
• Good IT skills

Desirable

• Knowledge of NHS database systems
• Have an awareness of the treatment approaches to mental health, learning disabilities and autism

Experience
Essential

• Previous experience of working in an office environment and carrying out general office/administrative procedures
• Experience of working within a health and social care setting
• Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging situations/behaviour

Desirable

• Experience of working within mental health/learning disability services
• Experience of record keeping or clinical data inputting into appropriate computer based programmes
• Previous NHS administration experience
• Previous supervisory experience

Skills Required