Job Description

Senior Administrator / PA (Clinical & Medico-Legal Service)

Salary:

30,000 - 35,000 per annum (pro-rata, dependent on experience)

About NeuroKids

NeuroKids is a specialist independent psychology service supporting children and young people with complex neurodevelopmental, neurological and psychological needs. We work with families, schools, case managers and solicitors to provide high-quality clinical and medico-legal services across the UK.

Our work is detailed, time-sensitive, and highly confidential. Accuracy, organisation, and professional judgement are essential.

The Role

We are seeking an

experienced Senior Administrator / PA

to support the clinical and operational running of the service. You must be comfortable managing complex workloads independently, prioritising effectively, and working to tight deadlines with confidence and precision. You will be trusted to act as a professional point of contact for families and external professionals.

This is not an entry-level or general admin role

.

This is a varied and rewarding position for someone with advanced clerical and digital skills, exceptional attention to detail and strong organisational ability.

Key Responsibilities

Managing a high-volume inbox, triaging and prioritising urgent matters Logging enquiries, preparing and tracking quotes, and issuing paperwork Formatting and proof-reading reports to a professional / medico-legal standard Tracking consent forms, documentation, and signed reports Coordinating clinicians and maintaining case trackers Diary management and scheduling across multiple clinicians Raising invoices, tracking payments, and reconciling accounts (QuickBooks) Professional communication with parents, clinicians, solicitors, and schools Managing records securely using SharePoint, OneDrive, and clinical systems Supporting GDPR compliance and data security processes

Essential Requirements (Please Read Carefully)

Applicants

must

have:

At least 5 years' experience

in a

senior administrator or PA role

Experience working in a

fast-paced professional environment

(e.g. healthcare, legal, consultancy, professional services) Advanced

Microsoft Word

skills (formatting long documents accurately) Strong

Excel

skills (trackers, formulas, workflow monitoring) Experience with

invoicing and payment tracking

(QuickBooks or similar) Experience managing

complex workflows independently

Excellent attention to detail and accuracy Confidence handling

sensitive and confidential information (GDPR)

Clear, professional written and verbal communication
Applications without this level of experience will not be shortlisted.

Desirable

Experience in clinical, medico-legal, or therapy services Experience using case management or patient record systems Confidence working remotely and independently Experience supporting senior professionals

Why Join NeuroKids?

Fully remote working Meaningful, values-led work supporting children and families Trusted, senior-level role with real responsibility Growing specialist service

How to Apply

Please apply with:

Your CV A brief covering letter explaining your

senior administrative / PA experience

and why you are suited to this role Applicants without a covering letter will

not

be shortlisted
Find out more at

www.neurokids.co.uk

Job Types: Full-time, Part-time, Permanent

Pay: 30,000.00-35,000.00 per year

Expected hours: 22.5 - 37.5 per week

Benefits:

Flexitime Work from home
Application question(s):

Do you have at least 5 years' experience in a senior administrator or PA role in a fast-paced professional environment (e.g. healthcare, legal, consultancy, professional services)?
? Yes
? No

Have you managed a high-volume inbox where you were responsible for triaging, prioritising urgent matters, and ensuring nothing was missed?
? Yes, independently
? Yes, with close supervision
? No

Are you confident formatting long, professional documents in Microsoft Word (e.g. reports), including consistent headings, numbering, spacing, and thorough proofreading?
? Yes
? Some experience
? No

Have you been responsible for raising invoices and tracking payments using QuickBooks or a similar accounting system?
? Yes
? Limited exposure
? No

This role involves managing multiple urgent tasks and tight deadlines simultaneously. Are you comfortable working at pace without becoming overwhelmed?
? Yes
? Sometimes
? No

Are you comfortable working remotely with minimal supervision, managing your workload independently?
? Yes
? No

Have you previously worked with sensitive personal or clinical data and are you confident following GDPR and confidentiality procedures?
? Yes
? Limited experience
? No

Which best describes your current level of seniority?
? Senior Administrator / PA
? Administrator
? Office Assistant / Junior Admin

Education:

A-Level or equivalent (required)
Experience:

Administrative: 5 years (required)
Language:

English (required)
Work Location: Remote

Application deadline: 16/12/2025
Reference ID: NK1
Expected start date: 12/01/2026