Job Description

Senior Engineer - Audio Visual

Location: Commutable to Sheffield

Salary: Up to 40,000 per annum (dependent on experience)

Job Type: Full-time, Permanent

Reporting To: AV Operations Manager

Role Overview:

As one of our Senior (Advanced) Engineers, you will support our team of expert installation and service engineers. You will be responsible for ensuring adherence to our high standards of engineering work, mentoring and coaching the team to support our drive for continued improvement and excellence in AV integration. You will work with our Engineering Management team, Chief Engineer and Project Managers to ensure all projects are delivered to the highest technical standards, on time and within budget.

We are determined to build the best engineering team in the business, and you are a vital part of that. We will provide you with the tools, training and environment to thrive, and we will empower you to 'own the problem' and trust you to make the best decisions to support our customers to help grow our business.

In return, we ask you to support our efforts with these key responsibilities.

Key Responsibilities:

Help us grow and improve our engineering team, fostering a culture of technical excellence and innovation. Oversee the offsite prefabrication, and installation of AV systems into our customer sites. Ensure compliance with industry standards and health and safety regulations. Assist with the development and implementation engineering best practices, processes, and documentation. Mentor junior engineers and support professional development within the team. Keep up to date with emerging AV technologies and trends, recommending strategic technical improvements and supporting our Hardware and Software development teams. Troubleshoot complex technical issues and provide expert-level support when needed. Lead the onsite installation team to deliver our bespoke AV installations anywhere in the UK. Deliver great customer service and strive for 'right first time' engineering. Position yourself as an SME in one of our core technologies.

Essential Requirements:

Extensive experience in the Audio-Visual industry, with a strong background in AV systems design, integration, and engineering leadership. Proven track record of managing installation teams, working hands on from 1 fix to commissioning. Deep understanding of AV technologies including Video distribution, Networking, control systems (e.g., Crestron, Extron), audio processing, projection, and display systems. Strong team management and organisational skills. Excellent problem-solving abilities and attention to detail. Effective communication skills with both technical and non-technical stakeholders. Ability to manage multiple projects simultaneously and work under pressure. Willing to travel UK wide to install systems (including overnight stays) & weekend and OOH when required. We won't ask for more than 6 weekends per year.

Desirable Qualifications:

Degree or equivalent qualification in Engineering, AV Technology, or a related field. Industry certifications (e.g., CTS, CTS-D, CTS-I). Experience with AutoCAD or similar AV design tools

About us

We are Vivedia, the UK's market leader in audio-visual services for 'once-in-a-lifetime events' (weddings, funerals, citizenship ceremonies). We don't simply follow the market; we're innovators and disruptors. Your work will have a positive impact on thousands of people daily and millions of people each year. We have a head office in Sheffield and a satellite office in London, but our customers are spread across the UK.

We're not fans of all that corporate jargon you might hear from other businesses. We're down-to-earth, human, and passionate about putting our customers first (all companies say that, but we do it).

Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we're officially one of the 'Best Companies' in the UK to work for! It might be because of the flexibility we offer regarding how and where we work, the genuinely fun and supportive environment we've built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too.

This is a business that is doing well, but it goes beyond that; it's about making sure things go right, first time, every time. This passion is driven from the top down by James, our MD (who hates titles and is simply 'James') and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you'll see what we mean.

It's important that we are the right fit for each other, so we'll share as much as you want to know about us while we get to know you, too.

Job Types: Full-time, Permanent

Pay: Up to 40,000.00 per year

Benefits:

Company pension On-site parking
Work Location: Hybrid remote in Sheffield S4 7UQ