Job Description

Ref Number

B01-05031

Professional Expertise

IT and Digital

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

67,341-75,192

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

No

Closing Date

21-May-2025

About us

------------


Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.



Our ambition is to be the leading IT services group in the Higher Education (HE) sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.



UCL boasts a track record of ground-breaking research that transforms the lives of people around the world. Our teams provide dedicated, specialist support throughout the research and innovation lifecycle to help sustain and advance UCL's position as a world-class, research-led university

About the role

------------------


Located within UCL's, Information Services Division (ISD), and working in collaboration UCL Estates Division. A Senior Agile Delivery Manager role is required to oversee UCL's new Integrated Workplace Management System (IWMS) programme and other key initiatives within the portfolio.



We are looking for an experienced Senior Agile Delivery Manager with a strong background in project management and Commercial-off-the-Shelf (COTS) software implementation within the SAFe Agile Framework.



The ideal candidate will have hands-on experience leading digital projects, preferably within Integrated Workplace Management Systems (IWMS), and a proven ability to drive complex initiatives from inception to completion. This role requires strategic alignment with organisational goals to ensure successful delivery and measurable business value.



The Senior Agile Delivery Manager must have proven expertise in leading large-scale digital projects within the SAFe Agile framework, backed by a strong project management background. This role requires exceptional skills in stakeholder engagement, risk management, and delivering high-impact solutions that drive business value.



Key Responsibilities:


Lead and manage large-scale digital projects, ensuring successful delivery in alignment with SAFe Agile principles and UCL's strategic objectives. Develop and write robust lean business cases, clearly articulating the financial, operational, and strategic benefits of digital projects while ensuring alignment with organisational goals and measurable outcomes. Engage and manage stakeholders at all levels, including senior Estates management, operational teams, and technical teams, fostering clear communication, managing expectations, and resolving conflicts to ensure successful project delivery. Oversee the full project lifecycle, from planning and execution to delivery and post-implementation review, ensuring initiatives are completed on time, within scope, and within budget. Proactively identify, assess, and manage risks and issues, collaborating with cross-functional teams in a matrix environment to develop mitigation strategies and integrate solutions into sprint priorities. Oversee financial management, ensuring accurate forecasting, cost control, and budget alignment with strategic priorities. Deliver strategic project reporting and governance, providing clear, data-driven insights to senior Estates stakeholders and the portfolio leadership team, ensuring alignment with the portfolio roadmap. Foster a high-performing Agile culture, promoting collaboration, problem-solving, continuous improvement, and knowledge sharing across teams. This role requires a proactive leader with a strong project management background, excellent stakeholder engagement skills, and a track record of delivering successful digital projects within an Agile environment.

Job Ref: JD323 ITPPD

Closing Date: 21-05-2024 - 23:59 (UK time)

About you

-------------


This role requires a proactive leader with a strong project management background, excellent stakeholder engagement skills, and a track record of delivering successful digital projects within an Agile environment.



You must have:


Experience managing Agile projects, ideally within large and complex organisations. Proven ability to develop compelling business cases that drive investment decisions and deliver measurable benefits. Exceptional stakeholder management skills, with the ability to build relationships, influence decision-making, and navigate competing priorities. A deep understanding of financial governance, budget management, and risk assessment within technology projects. A results-driven mindset, with the ability to thrive in a fast-paced Agile environment while ensuring project objectives and business outcomes are achieved.

If you are a dynamic, hands-on leader with a passion for agile delivery and stakeholder engagement, we'd love to hear from you!

What we offer

-----------------


As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

-------------------------------------------------------


As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.



We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.



These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.